What are the responsibilities and job description for the Resident Event Coordinator (Lifestyle Ambassador) - Los Angeles, CA position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home . Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Position Overview And Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Lifestyle Ambassadorserves as a liaison and point of contact for the resident experience. The position drives the hospitality for all amenity spaces and is the cornerstone of our programming and services. The Lifestyle Ambassador is tasked with fostering a vibrant community atmosphere, increasing resident satisfaction and retention, providing exceptional hospitality, and elevating the brand’s reputation.
This is an in-person position located in downtown Los Angeles, CA. Weekend availability is required, and the shift schedule is Saturday-Wednesday.
What You’ll Do
Provide the highest level of customer service to anyone who enters the community
Greet all residents and visitors to provide directions and assistance
Execute resident check-ins efficiently and courteously
Articulate guest policies and provide liability waivers for first-time guests
Remain visible, accessible, and available to residents and guests to promptly resolve any inquiries
Drive resident satisfaction and retention within the community by delivering the highest level of hospitality
Coordinate onsite events and activities, and identify avenues to increase resident participation
Oversee and process amenity space reservations and cabana towel services
Spearhead scheduling of all Lifestyle program activations initiatives
Coordinate scheduling of 3rd party services
Assist with food and beverage handling
Perform routine walk-throughs of the facility to ensure safe & appropriate operation of equipment
Support other inter-department or cross-department projects as needed
Perform other related duties and assignments as needed and assigned
Auto req ID
469421BR
Minimum Education Required
High School/GED
Job_Category
Coordinator
Additional Qualifications/Responsibilities
Skills and Experience
High school diploma or GED
4 years food and beverage experience required
Toast, Square, Micros POS (point of sale) experience a plus
Food handling certificate a plus
Microsoft Office Suite (Word, Excel, Outlook)
Great time management and organizational skills
Strong decision-making and problem-solving skills
Superior interpersonal and relationship building skills
Excellent communication skills
Ability to work a flexible schedule, including evenings and weekends
City*
Los Angeles
State*
California
Job Code
Hospitality_ Hospitality
Affiliate Sponsor
Sentral
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home . Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Position Overview And Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Lifestyle Ambassadorserves as a liaison and point of contact for the resident experience. The position drives the hospitality for all amenity spaces and is the cornerstone of our programming and services. The Lifestyle Ambassador is tasked with fostering a vibrant community atmosphere, increasing resident satisfaction and retention, providing exceptional hospitality, and elevating the brand’s reputation.
This is an in-person position located in downtown Los Angeles, CA. Weekend availability is required, and the shift schedule is Saturday-Wednesday.
What You’ll Do
Provide the highest level of customer service to anyone who enters the community
Greet all residents and visitors to provide directions and assistance
Execute resident check-ins efficiently and courteously
Articulate guest policies and provide liability waivers for first-time guests
Remain visible, accessible, and available to residents and guests to promptly resolve any inquiries
Drive resident satisfaction and retention within the community by delivering the highest level of hospitality
Coordinate onsite events and activities, and identify avenues to increase resident participation
Oversee and process amenity space reservations and cabana towel services
Spearhead scheduling of all Lifestyle program activations initiatives
Coordinate scheduling of 3rd party services
Assist with food and beverage handling
Perform routine walk-throughs of the facility to ensure safe & appropriate operation of equipment
Support other inter-department or cross-department projects as needed
Perform other related duties and assignments as needed and assigned
Auto req ID
469421BR
Minimum Education Required
High School/GED
Job_Category
Coordinator
Additional Qualifications/Responsibilities
Skills and Experience
High school diploma or GED
4 years food and beverage experience required
Toast, Square, Micros POS (point of sale) experience a plus
Food handling certificate a plus
Microsoft Office Suite (Word, Excel, Outlook)
Great time management and organizational skills
Strong decision-making and problem-solving skills
Superior interpersonal and relationship building skills
Excellent communication skills
Ability to work a flexible schedule, including evenings and weekends
City*
Los Angeles
State*
California
Job Code
Hospitality_ Hospitality
Affiliate Sponsor
Sentral