What are the responsibilities and job description for the Field Auto Adjuster - Columbus GA position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
This position is open to candidates who live in or near Perry, Macon, or Columbus GA.
Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you’ll be at the forefront of our claims process—meeting customers where they are, whether it’s at their home, a repair shop, or a tow yard.
You’ll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you’re evaluating damage on-site or collaborating with body shops and service providers, you’ll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes.
This position is open to candidates who live in or near Perry, Macon, or Columbus GA.
A Day in the Life of a Field Auto Damage Adjuster
The Customer Service Expert – You bring Allstate’s Claims Culture to life by caring, empowering, and restoring. With empathy at the center, you support customers through their casualty claims with compassion, clarity, and commitment.
The Investigator – You independently review casualty and related claims, assess damage, and interpret policy coverage with confidence and accuracy.
The Effective Communicator – You guide customers through a fast, fair, and easy claims process using phone, email, and video, adapting to their communication preferences and keeping them informed every step of the way.
The Negotiator – You evaluate and negotiate settlements with customers, vendors, carriers, and claimants, using sound practices and strategic approaches to handle complex or challenging situations.
The Problem Solver – You navigate a fast-paced environment using estimate tools, job aids, and settlement platforms—powered by strong critical thinking—to get the job done efficiently.
The Recorder – You maintain accurate, timely documentation in the claims system, ensuring each claim is well-organized, aligned with policy terms, and transparent from start to finish.
Work Location
This position is a field-based role. To be eligible for this role, you must be located in the following locations: Perry, Macon, or Columbus GA Area.
This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses
Company Car
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.”
“Please note, you are required to attend 2-weeks of in person training.”
Notice of Licensing Requirement
As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets
All required licenses will need to be obtained within 60 days of hire
You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal
This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus)
Auto req ID
472264BR
Minimum Education Required
High School/GED
Job_Category
Insurance
Skills
Additional Qualifications/Responsibilities
Auto Estimating, CCC ONE, Communication, Mitchell Estimating, Negotiation
Compensation offered for this role is 68,500.00 – 115,600.00 annually and is based on experience and qualifications.
You have 18 months experience in auto collision estimating using CCC or Mitchell.
You have a High School Diploma or a GED
Proficient written and verbal communication skills to effectively interact with customers.
Strong attention to detail and ability to write precise and comprehensive estimates.
Comfortable with utilizing technology and various platforms for claims processing.
Excellent time management and organizational skills to manage multiple assignments effectively.
Valid driver's license and willingness to travel as part of the job requirements.
City*
Columbus
State*
Georgia
Job Code
Ins Insurance
Affiliate Sponsor
AllState
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
This position is open to candidates who live in or near Perry, Macon, or Columbus GA.
Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you’ll be at the forefront of our claims process—meeting customers where they are, whether it’s at their home, a repair shop, or a tow yard.
You’ll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you’re evaluating damage on-site or collaborating with body shops and service providers, you’ll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes.
This position is open to candidates who live in or near Perry, Macon, or Columbus GA.
A Day in the Life of a Field Auto Damage Adjuster
The Customer Service Expert – You bring Allstate’s Claims Culture to life by caring, empowering, and restoring. With empathy at the center, you support customers through their casualty claims with compassion, clarity, and commitment.
The Investigator – You independently review casualty and related claims, assess damage, and interpret policy coverage with confidence and accuracy.
The Effective Communicator – You guide customers through a fast, fair, and easy claims process using phone, email, and video, adapting to their communication preferences and keeping them informed every step of the way.
The Negotiator – You evaluate and negotiate settlements with customers, vendors, carriers, and claimants, using sound practices and strategic approaches to handle complex or challenging situations.
The Problem Solver – You navigate a fast-paced environment using estimate tools, job aids, and settlement platforms—powered by strong critical thinking—to get the job done efficiently.
The Recorder – You maintain accurate, timely documentation in the claims system, ensuring each claim is well-organized, aligned with policy terms, and transparent from start to finish.
Work Location
This position is a field-based role. To be eligible for this role, you must be located in the following locations: Perry, Macon, or Columbus GA Area.
This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses
Company Car
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.”
“Please note, you are required to attend 2-weeks of in person training.”
Notice of Licensing Requirement
As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets
All required licenses will need to be obtained within 60 days of hire
You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal
This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus)
Auto req ID
472264BR
Minimum Education Required
High School/GED
Job_Category
Insurance
Skills
Additional Qualifications/Responsibilities
Auto Estimating, CCC ONE, Communication, Mitchell Estimating, Negotiation
Compensation offered for this role is 68,500.00 – 115,600.00 annually and is based on experience and qualifications.
You have 18 months experience in auto collision estimating using CCC or Mitchell.
You have a High School Diploma or a GED
Proficient written and verbal communication skills to effectively interact with customers.
Strong attention to detail and ability to write precise and comprehensive estimates.
Comfortable with utilizing technology and various platforms for claims processing.
Excellent time management and organizational skills to manage multiple assignments effectively.
Valid driver's license and willingness to travel as part of the job requirements.
City*
Columbus
State*
Georgia
Job Code
Ins Insurance
Affiliate Sponsor
AllState
Salary : $80