What are the responsibilities and job description for the Service Tech position at Veterans Roofing?
Service Technician
Total Compensation: $25-$38 an hours Location: Northfield, NJ — South Jersey Workplace Setting: Field
Position Summary
The Service Technician handles repairs, leak calls and small exterior work across South Jersey. You are usually alone at the house, you are usually the only person the homeowner will meet, and you are usually there because something is wrong.
This job takes more diagnostic skill than a production crew role. A leak rarely starts where the water shows up. You have to find the actual source, fix it properly, and explain to the homeowner what happened in a way they understand and believe.
It also takes judgment. Some roofs need a repair, some need replacement, and the honest answer is not always the more expensive one. We want a tech who tells the truth about which is which. That reputation is worth more to us than any single invoice.
About Veterans Roofing
Veterans Roofing was founded in 2021 by Marine Corps veteran Taylor Speirs and Paul Kabala. We protect South Jersey homes with disciplined craftsmanship, honest communication, and a service-first team culture that strengthens the communities we serve.
We are an Owens Corning Platinum Preferred Contractor and BBB A rated, operating out of Northfield and working across South Jersey.
Our core values are how we hire, how we promote, and how we part ways:
Extreme Ownership
Relentless Improvement
Communicate with Clarity
Adapt and Overcome
Built to Serve. Ready to Protect. Proven with Pride.
Success Looks Like
Leaks you repair stay repaired — your callback rate is low and stays low
Homeowners trust what you tell them, and our review scores on service calls show it
Repairs that should become full replacements get handed to sales with the documentation they need
Objectives
Complete service calls in a timely manner
Diagnose and repair the actual source of the problem, not just the visible symptom
Document every call in CompanyCam — condition found, work performed, condition left
Keep call notes and status current in AccuLynx the same day
Identify roofs that need full replacement and hand them to sales with photos and notes
Carry and maintain stocked inventory so most calls are completed on the first visit
Zero recordable safety incidents
Competencies
Diagnoses a leak properly — traces it to the source instead of patching where the water appears
Works competently across roofing, flashing, siding, gutters and basic carpentry
Explains a repair to a homeowner clearly and honestly, including when the news is bad
Works alone and manages a route without supervision
Knows when a repair is the wrong answer and says so
Keeps a clean truck and accurate inventory
Education and Experience
2 years of roofing, exterior or general construction repair experience, required
Diagnostic experience with leaks and water intrusion strongly preferred
Valid driver's license and clean driving record, required
Must not be afraid of heights, required
Own basic hand tools
Demonstrated high performance in some arena — a trade, the military, athletics, anywhere you had to be good at something and were
Physical Requirements
Climbing ladders and working on roofs at height, often alone
Lifting and carrying materials and equipment up to 80 pounds
Kneeling, bending and working in tight spaces including attics and crawl spaces
Working outdoors in heat, cold, wind and rain — leak calls happen in bad weather
Driving throughout South Jersey daily
Occasional emergency or after-hours calls
Commitment to Diversity
Veterans Roofing is an equal opportunity employer. We hire on character, capability and work ethic — regardless of race, color, religion, age, national origin, sex, gender identity, sexual orientation, disability or veteran status. A team drawn from the full range of the communities we serve is a stronger team, and we build ours that way on purpose.
Veterans and military spouses are strongly encouraged to apply. The standards you were held to translate directly to the work we do here.
Apply
WWW.VETERANSROOFINGNJ.COM/CAREERS
We read every application and we move quickly.
Salary : $25 - $38