Case Manager - Dover, DE

Are you passionate about empowering veterans and making a lasting impact on their lives? Join our dedicated team as Community Outreach and become a champion for homeless veterans in our community. Veterans Multi-Service Center is a leading veterans social service organization committed to providing outreach, comprehensive case management and assistance in obtaining VA and other benefits. We are seeking a compassionate and driven individual to help us in our mission to end veteran homelessness.

The Community Outreach representative is responsible for ensuring accessibility to the Supportive Services for Veteran Families (SSVF) Program for veteran households, especially those experiencing literal or imminent homelessness, and to facilitate the program application process. This role works to develop community partnerships which provide veteran referrals and supportive services and establishes referral processes to support the access of benefits and resources. This position operates across a ten-county geographic footprint across Southern New Jersey and Delaware.

• Organizes outreach efforts to meet Vetaran Affairs (VA) requirements:
  • Outreach
  • Case management
  • Access to VA benefits
  • Access to other public benefits.
  • Financial assistance to eligible households, as necessary
• Performs habitability housing inspections, as needed
• Maintains confidentiality of client and proprietary information
• Develops referral relations with community partners, such as local nonprofits, county housing authorities and others
• Conducts outreach initiatives to locate homeless veterans and provides VMC presentations to community partners in order to promote public awareness to program goals
• Attends all internal, external and community meetings and events relevant to the position