What are the responsibilities and job description for the Manager IT Communications & Change Management position at Veterans in Healthcare?
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Manager IT Communications & Change Management
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Job Details
Career area IT Position Type Full Time Date Posted 01/30/2026 Location 2400 South Avenue A, Yuma, AZ 85364, United States Job ID 12443
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2400 S Ave A, Yuma, AZ, 85364
Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks Shift: Days Pay Rate Type: Annual Salary Location: Remote Please Note: This is a remote position; however, due to labor law regulations and business requirements, candidates residing in certain states may not be eligible for remote work. Employment eligibility from specific states will be reviewed and may require prior approval. Alternatively, candidates have the option to work onsite at our Yuma, AZ location. Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates. Min = $99,834.48 Mid = $129,784.82 Max = $159,735.17 Summary: The IT Communication and Change Management Leader is responsible for driving the people side of technology change within the organization. This role ensures that IT-driven transformations—such as system implementations, infrastructure upgrades, cybersecurity programs, or digital initiatives—are clearly communicated, effectively adopted, and successfully embedded across the business. The ideal candidate will bridge the gap between technology teams and end users, crafting strategies that build understanding, readiness, and enthusiasm for change. Responsibilities: Change Management Leadership: Develop and execute change management strategies to support IT programs and initiatives (ERP, CRM, cloud migration, cybersecurity, digital workplace, etc.). Conduct stakeholder analyses, impact assessments, and readiness evaluations to anticipate and address potential challenges. Design and manage change plans including communication, sponsorship, training, and resistance management components. Partner with project managers and IT leadership to embed change management into project lifecycles. Define KPIs and adoption metrics to measure the success of change initiatives and adjust strategies accordingly. Communication Strategy and Execution: Develop and deliver clear, engaging, and targeted communication plans that explain the purpose, benefits, and impact of IT initiatives. Translate technical information into accessible, business-friendly language for diverse audiences. Manage internal communication channels (intranet, newsletters, executive updates, webinars, and town halls). Create multimedia content (FAQs, infographics, videos, user stories) to reinforce understanding and engagement. Advise IT leaders on communication timing, tone, and stakeholder messaging to ensure alignment and transparency. Training and Enablement: Collaborate with learning teams to develop training and user enablement programs for new tools and technologies. Ensure end users have the knowledge, resources, and confidence to use new systems effectively. Minimum Requirements:
- Bachelor’s degree in Communications, Information Technology, Organizational Development, or related field
- 5 years of experience in IT communications, organizational change management, or digital transformation.
- Change management certification (e.g., PROSCI, ACMP, or equivalent) preferred.
- Experience managing communication and change for large-scale IT implementations (ERP, CRM, infrastructure, or cloud).
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2400 S. Avenue A. | Yuma, AZ 85364
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Salary : $99,834 - $159,735