What are the responsibilities and job description for the UPS Regional Field Service Technician position at Veteran Hiring Solutions?
Imagine being able to meet your leader BEFORE applying!
Click the following link to meet and hear from the leader about this specific role; https://youtu.be/YKNYkrwJfH4?si=TB-P1ox64ALuAxjo
Mission
To ensure every client site operates at peak performance through precision maintenance, reliability expertise, and field leadership. Field Service Technicians are the trusted hands and eyes of our engineering teams — solving complex technical challenges while representing the company’s values of integrity, safety, and service excellence.
The Role
You’ll join a growing regional team that supports installation, commissioning, and ongoing maintenance for advanced industrial systems. This position demands a blend of technical skill, professional judgment, and field adaptability. You’ll be traveling to customer facilities across your assigned region — with occasional travel outside your territory when project load requires — ensuring high-impact service delivery wherever you go.
Key Responsibilities
Requirements
Basic understanding of electrical theory (voltage, current, safety protocols)
Strong communication and time management skills
Ability to lift up to 100lbs (team lift standard); repeated lifting during battery replacements
Willingness to travel extensively (50% during training phase). This is primarily to Portland for OJT.
Valid driver’s license and clean record
Familiarity with electrical schematics and manuals — but knows how to think beyond them
Benefits
Annual profit-sharing bonuses based on company performance
Full healthcare coverage!
Company vehicle and gas card provided
Flexible PTO – family-first culture
Field autonomy — trusted to manage your time and service territory
Ownership culture: company invests in you, not just your outputs
Click the following link to meet and hear from the leader about this specific role; https://youtu.be/YKNYkrwJfH4?si=TB-P1ox64ALuAxjo
Mission
To ensure every client site operates at peak performance through precision maintenance, reliability expertise, and field leadership. Field Service Technicians are the trusted hands and eyes of our engineering teams — solving complex technical challenges while representing the company’s values of integrity, safety, and service excellence.
The Role
You’ll join a growing regional team that supports installation, commissioning, and ongoing maintenance for advanced industrial systems. This position demands a blend of technical skill, professional judgment, and field adaptability. You’ll be traveling to customer facilities across your assigned region — with occasional travel outside your territory when project load requires — ensuring high-impact service delivery wherever you go.
Key Responsibilities
- Perform mechanical, electrical, and instrumentation maintenance and repair on advanced manufacturing systems.
- Lead or assist in installations, commissioning, and technical troubleshooting at customer sites.
- Partner with clients and engineering teams to diagnose system performance issues and implement sustainable solutions.
- Maintain accurate documentation, service logs, and reports to ensure compliance and traceability.
- Uphold all safety protocols and company procedures to ensure zero-incident operations.
- Represent the company with professionalism, technical confidence, and customer-first mindset.
Requirements
- Achieve full operational proficiency across assigned systems within 90 days.
- Maintain a 95% customer satisfaction rating on service calls.
- Reduce repeat service incidents through proactive diagnosis and root-cause resolution.
- Serve as regional point of contact for at least one major client site by end of first year.
- Support training or mentorship for new field techs or client operators as needed. Travel & Territory
- Up to 50% overnight travel within your assigned region
- Occasional travel outside your primary region to support national project demand (e.g., VA/TN).
- Company vehicle and gas card provided.
Basic understanding of electrical theory (voltage, current, safety protocols)
Strong communication and time management skills
Ability to lift up to 100lbs (team lift standard); repeated lifting during battery replacements
Willingness to travel extensively (50% during training phase). This is primarily to Portland for OJT.
Valid driver’s license and clean record
Familiarity with electrical schematics and manuals — but knows how to think beyond them
Benefits
Annual profit-sharing bonuses based on company performance
Full healthcare coverage!
Company vehicle and gas card provided
Flexible PTO – family-first culture
Field autonomy — trusted to manage your time and service territory
Ownership culture: company invests in you, not just your outputs