Field Service Technician

MISSION

To deliver expert mechanical service and support for high-speed centrifuge equipment nationwide, ensuring mission-critical systems stay operational for clients in 24/7 industrial environments. This role directly enables our company to uphold its long-standing reputation for excellence, reliability, and human-centered service.

PERFORMANCE OBJECTIVES

1. Diagnose and Resolve Mechanical Issues: Analyze high-speed centrifuge systems to detect vibration sources, misalignments, and wear. Repair and calibrate units across a wide range of equipment sizes.
   

2. Execute Scheduled Field Visits: Work is performed daily at customer sites for preventive maintenance, repairs, and system upgrades.
   

3. Support Emergency Response: Respond to unscheduled breakdowns with flexibility and urgency. Work with the team to coordinate coverage without a fixed on-call rotation.
   

4. Participate in Hands-On Training: Shadow experienced techs in field and shop. Partner with sales and engineering on startup installs to understand system lifecycle fully.
   

5. Represent the Company with Professionalism: Serve as a trusted advisor and on-site expert. Uphold the family-first culture through communication, integrity, and dependability.
   

• Strong mechanical aptitude and curiosity
  

• Humility to ask questions and learn
  

• Electrical awareness and comfort with energized systems
  

• Calm under pressure; problem solver in ambiguous environments
  

• Loyalty to team and commitment to craft
  

• Ownership and pride in work
  

Requirements

• Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
  

• Mechanical background (automotive, aviation, HVAC, industrial maintenance, etc.)
  

• Electrical troubleshooting basics (wiring diagrams, energized system safety)
  

• Valid driver's license and ability to travel extensively
  

• Must supply personal tools (standard mechanic’s kit); specialty tools provided
  

• Prior military service in mechanical or technical fields a plus
  

Benefits

• Privately owned, people-first company with 35 years of history
  

• Stable team with long employee tenure
  

• Hands-on training and mentorship
  

• Shop-based work when not traveling
  

• Occasional international travel opportunities
  

• All travel expenses covered
  

• Overtime and holiday premiums when applicable