Assistant Manager

COMPANY OVERVIEW: Together We Soar!

Vesta Property Services has been in the industry for more than 25 years and holds over 800 community management contracts while serving the amenity needs of Florida's most prestigious communities! We are proud to employ over 1,000 associates and have been rated as one of Florida’s Top Workplaces.

Our Vesta associates are our most valuable resource. We hire people we trust and give them autonomy to do their best work. We also support professional development with training, coaching and regular feedback. We have a highly collaborative culture supported by our EAGLE PRIDE values!

JOB SUMMARY: Your Flight Plan!

The Assistant Manager is a hands-on, highly visible role responsible for supporting smooth daily operations and delivering a positive resident experience across community spaces and services.

While classified internally as an Assistant Manager, this position functions as the operational support partner to the General Manager/Senior Leadership and is primarily focused on executing established procedures, coordinating amenity services, assisting with clubhouse staff scheduling, and supporting community events and resident activities. This is an execution-focused role that operates under the direction of the General Manager, with major operational, financial, and personnel decisions remaining the responsibility of the General Manager. The Assistant Manager provides operational

RESPONSIBILITIES AND DUTIES: Ready to Fly!

• Assist in the day-to-day operations of the community and amenities, ensuring policies and procedures are followed and service standards are maintained.
• Support the General Manager/senior leadership in achieving resident and operational satisfaction goals through proactive communication, responsive service delivery, and consistent execution of community standards.
• Provide on-site operational support and serve as a point of contact for routine matters in the absence of the General Manager/Senior leadership, following established procedures and communicating significant issues as appropriate.
• Coordinate and facilitate resident onboarding, including move-in documentation, orientation to community policies and amenities, and helping ensure a smooth and welcoming transition into the community.
• Coordinate and support clubhouse staff, including scheduling, daily task direction, and service standards, while communicating staffing needs or performance concerns to the General Manager.
• Assist in the planning and coordination of resident events, including vendor communication, event setup, promotional outreach, and on-site support to ensure a positive and engaging experience for residents.
• Conduct regular walkthroughs and visual inspections of the community and amenity spaces to help ensure cleanliness, organization, safety, and overall presentation standards are maintained.
• Coordinate with maintenance and service providers to help ensure work orders and service requests are addressed in a timely and efficient manner.
• Assist with preparing reports, tracking information, and maintaining documentation to support operational oversight and management review.
• Maintain positive relationships with residents by addressing routine concerns, providing assistance, and supporting prompt and
• professional resolution of issues.
• Maintain the highest level of professionalism in all interactions with Board members, residents, vendors, and team members, demonstrating courtesy, discretion, and respect at all times.

REQUIRED EXPERIENCE AND QUALIFICATIONS: The Wingspan Needed!

• High school diploma required; Associate’s or Bachelor’s degree preferred.
• 1–3 years of experience in property management, leasing, hospitality, or customer service.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Occasional travel may be required

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Our Nest is your Nest!

• Primarily sedentary while performing administrative and office tasks, with frequent periods of standing, walking, and moving throughout the community or facility, if applicable.
• Must be able to lift and carry up to 25–30 lbs occasionally.
• Ability to navigate stairs, community grounds, and common areas as needed.
• May require occasional evening, weekend, or special event participation to support residents or community programs.

BENEFITS: The Perks of Eagle Pride!

At Vesta Property Services, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet your needs and the needs of your family, including your pets. We offer benefits such as medical, dental and vision, life and disability, 401K retirement plans, and additional benefits such as Health Savings Account, Flexible Spending Account and Pet Discount Plan.

In Addition, we provide support by offering free counseling sessions, legal advice sessions, professional development and an outstanding referral program- to both our Full-time and Part-time staff associates!

AAP/EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DRUG FREE WORKPLACE

In compliance with the Drug-Free Workplace Act of 1988, Vesta Property Services has a longstanding commitment to provide a safe, quality-oriented and productive work environment consistent with the standards of the community in which the company operates. Alcohol and drug abuse poses a threat to the health and safety of Vesta Property Services associates and to the security of the company's equipment and facilities. For these reasons, Vesta Property Services is committed to the elimination of drug and alcohol use and abuse in the workplace.

OTHER DUTIES MAY BE ASSIGNED

The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements that may be inherent in the position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Salary : $60,000 - $65,000