What are the responsibilities and job description for the Sr. Warehouse Operational Excellence Manager position at Vertiv?
Job Description
Senior Manager, Warehouse Operational Excellence – Westerville, OH
Vertiv is seeking a strategic, results-driven Individual Contributor to serve as Senior Manager, Warehouse Operational Excellence, leading transformation across multi-site warehouse and distribution operations. This is a hands-on, high-impact role for a leader with 7–10 years of progressive warehouse, distribution, or supply chain experience, including 5 years driving operational excellence, process standardization, and cross-functional improvement initiatives.
You will design and deploy best-in-class processes, tools, and metrics across multiple sites, delivering measurable improvements in efficiency, quality, safety, and cost. If you thrive on coaching teams, implementing standardized workflows, and driving operational impact while remaining hands-on in execution, this role is for you.
Key Responsibilities
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Senior Manager, Warehouse Operational Excellence – Westerville, OH
Vertiv is seeking a strategic, results-driven Individual Contributor to serve as Senior Manager, Warehouse Operational Excellence, leading transformation across multi-site warehouse and distribution operations. This is a hands-on, high-impact role for a leader with 7–10 years of progressive warehouse, distribution, or supply chain experience, including 5 years driving operational excellence, process standardization, and cross-functional improvement initiatives.
You will design and deploy best-in-class processes, tools, and metrics across multiple sites, delivering measurable improvements in efficiency, quality, safety, and cost. If you thrive on coaching teams, implementing standardized workflows, and driving operational impact while remaining hands-on in execution, this role is for you.
Key Responsibilities
- Operational Excellence Strategy & Deployment: Design and implement a global operational excellence strategy; standardize tools, KPIs, and practices across sites while tailoring for local operations.
- Process Mapping & Standardization: Lead end-to-end process mapping (inbound, storage, inventory, picking, packing, shipping); identify inefficiencies and harmonize workflows across multiple sites.
- Best Practices Playbook: Develop and maintain a comprehensive Operational Excellence Playbook (SOPs, KPIs, audit tools, CI frameworks); lead training and rollout across sites.
- Continuous Improvement & Data-Driven Projects: Coach site teams and lead cross-functional projects using Lean, Six Sigma, Kaizen, and data-driven analysis to improve efficiency, quality, safety, and cost.
- Training, Coaching & Change Management: Mentor site leaders, deliver workshops, and guide teams through change to ensure sustainable improvements.
- Multi-Site Collaboration & Support: Serve as the operational excellence liaison across sites; conduct audits, share insights, and establish feedback loops to evolve the framework.
- Education: Bachelor’s degree in Supply Chain, Industrial Engineering, Business, or related field.
- Experience: 5 years in warehouse, distribution, or supply chain operations.
- Multi-Site Operations: 5 years leading or supporting operations across multiple warehouse or distribution sites.
- Process & Playbook Expertise: 5 years implementing process mapping, SOP/playbook development, and operational strategy deployment with measurable results in efficiency, cost, or service.
- Systems & Technology: 3 years working with WMS, ERP, or warehouse automation systems to standardize processes, improve data accuracy, and drive operational improvements.
- Data & Project Management: 3 years leading cross-functional projects, leveraging data-driven analysis and KPIs to deliver measurable results.
- Leadership & Influence: 3 years leading, mentoring, and influencing cross-functional teams to adopt operational excellence practices successfully.
- Lean or Six Sigma certifications (Green Belt required, Black Belt preferred).
- Experience coaching teams on Lean, Kaizen, or continuous improvement initiatives.
- Proven ability to implement operational playbooks and standard practices across multiple sites.
- Strong communication, stakeholder engagement, and change management skills.
- Demonstrated ability to foster collaboration, influence without authority, and drive adoption of new processes.
- Exposure to warehouse automation and advanced operational technologies.
- Up to 50% travel to warehouse and distribution sites.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
- Promote Transparent & Open Communication
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.