Sr. Warehouse Operational Excellence Manager

Vertiv is seeking a highly motivated and strategic Warehouse Operational Excellence Sr. Manager to lead the transformation of our warehouse and distribution operations. In this role, you’ll drive performance improvement through process optimization, standardization, and deployment of best-in-class practices across multiple sites. If you're passionate about Lean methodologies, continuous improvement, and making a measurable impact, we want to hear from you.

This position will be located in Westerville, Ohio. 

Responsibilities: 

Operational Excellence Strategy & Deployment

• Design and implement a global Warehouse Operational Excellence strategy.
• Ensure consistent adoption of standardized tools, metrics, and practices across all warehouse and distribution centers.
• Collaborate with site leaders to tailor strategies to local operations while maintaining global alignment.

Process Mapping & Standardization

• Conduct end-to-end process mapping for inbound, storage, inventory, picking, packing, and shipping.
• Identify inefficiencies and harmonize processes across sites.
• Document optimized workflows to ensure clarity, compliance, and consistency.

Best Practices Playbook

• Develop and maintain a comprehensive Operational Excellence Playbook (SOPs, KPIs, audit tools, CI frameworks).
• Lead training and rollout across all sites to ensure full understanding and adoption.
• Continuously refine the playbook based on feedback and evolving business needs.

Continuous Improvement & Lean Initiatives

• Coach site teams in Lean, Six Sigma, and Kaizen methodologies.
• Lead cross-functional projects to improve efficiency, quality, safety, and cost.
• Use data-driven tools (e.g., root cause analysis, KPI reviews) to prioritize and measure improvements.

Training, Coaching & Change Management

• Deliver workshops and training for site leaders and warehouse teams.
• Guide teams through change management to ensure sustainability of improvements.
• Act as a change champion to foster a culture of operational excellence.

Multi-Site Collaboration & Support

• Serve as the operational excellence liaison across sites, sharing insights and coordinating initiatives.
• Conduct regular site visits to audit implementation, identify gaps, and share best practices.
• Establish feedback loops to continuously evolve the operational excellence framework.

What You Bring

Education

• Bachelor’s degree in Supply Chain, Industrial Engineering, Business, or related field.

Experience

• 5 or more years in warehouse, distribution, or supply chain operations.
• 2 or more years in a continuous improvement or operational excellence role.
• Proven experience in process mapping, playbook development, and multi-site strategy deployment.

Skills

• Lean Six Sigma certification (Green Belt required; Black Belt preferred).
• Strong data analysis and project management capabilities.
• Excellent communication and leadership skills with the ability to influence cross-functional teams.

Preferred Experience

• Experience in a multi-site warehouse or distribution environment.
• Familiarity with warehouse automation, WMS, and ERP systems.
• Experience implementing operational playbooks across diverse operations.

Travel Requirements

• Up to 20% travel to warehouse and distribution sites.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote Transparent & Open Communication

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. 

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.