What are the responsibilities and job description for the Sr. Account Manager, Service Sales GSA position at Vertiv?
JOB SUMMARY:
The Senior Account Manager, Service Sales – Global Strategic Accounts is a high-impact, revenue-driving role responsible for accelerating service sales across Vertiv’s full portfolio—Power, Thermal, Energy Storage, and Modular Solutions. This position partners closely with Global Strategic Account Directors, Offering teams, and Services leadership to expand service penetration and unlock growth within a specific set of key strategic accounts.
The successful candidate will be responsible for managing all Services Sales - including Deployment, Contract, Monitoring & Controls, Repair, and Parts Services - for a specific group of assigned accounts. The may include Services outside of the Americas region as required.
RESPONSIBILITIES:
- Drive and execute strategic service sales plans aligned with customer needs and Vertiv’s capabilities, delivering measurable growth across assigned accounts.
- Collaborate with Sales Leadership to define ambitious annual targets—and consistently exceed them.
- Build, maintain, and actively manage a robust, high-visibility service sales pipeline.
- Partner with Offering and Marketing teams to develop compelling, customer-facing value propositions and sales materials.
- Lead the full sales cycle: identify opportunities, develop proposals, present solutions, and close deals.
- Serve as a trusted advisor to customers, aligning service solutions with their operational and business objectives.
QUALIFICATIONS:
- 7–10 years of experience in technical sales or service sales, with a proven track record of closing complex deals.
- Bachelor’s degree in Engineering, Business, or a related field (or equivalent experience).
- Strong knowledge of data center and communications industries preferred.
- Familiarity with Vertiv products and services is a plus.
- Highly organized, detail-oriented, and skilled at prioritizing and managing multiple opportunities.
- Exceptional problem-solving skills with the ability to navigate contract and product challenges.
- Excellent written and verbal communication skills, with strong presentation abilities.
- Results-driven mindset with a reputation as a closer.
TRAVEL:
- 25-50% depending upon business need.
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $10.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or