What are the responsibilities and job description for the Branch Administrator position at Vertiv?
The purpose of this position is to provide a point of co-ordination for the daily activities of the Service Department & Branch support, thereby supporting the Service Operations Manager and providing a point of contact for the customer. This position also ensures the accurate and timely processing of all administrative works associated with the Air & Power Service Department for WA
Major activities to be performed:
- Receiving and dispatching of parts and goods in Oracle
- Maintaining Daily Spreadsheets for Revenue (JOTG) for Service Operations Manager and Supervisors
- Maintaining Leave Planner as directed by Supervisors
- Distribution of daily Whereabouts as directed
- Costing of jobs when completed to ensure revenue streams are constant for the Branch
- Receipting and reconciling of all Supplier and Sub-Contractor invoices forwarding to Head Office for payment
- Check Warranty Claim forms for accuracy and completeness before sending to Head Office
- Maintenance of stationery, computer and photocopier supplies for the Branch within budget confines
- Filing and general clerical / administration duties as needed
- Ensure all work is done promptly and presentation is of high standard at all times to promote and maintain Vertiv’s quality image to customers and suppliers
- Any other duties as deemed necessary in order to ensure a smooth operation in Services/Branch
- Coordination of Client Purchase Orders for all after-hours Service calls
- The raising of PR’s for Suppliers
Please Note:
- There will be physical unloading of inventory from delivery to warehouse storage
WHS, Environment and Quality
- Take all necessary steps to ensure OH&S requirements are adhered to.
- Report all incident / injury on time
Employees reporting to Incumbent Nil
Main contacts within Company:
- Service Operations Manager,
- Service Supervisors,
- Customer Engineers,
- Finance,
- Project Management
Main contacts outside the Company:
- Customers,
- Subcontractors
- Vendors
Education/Qualification:
- Administration qualifications
Specialist Knowledge:
- Commercial acumen
Practical Experience:
- 2 – 3 years administration experience • Proficiency in Microsoft Office applications
Personal Characteristics:
- Customer-centric
- Strong communication skills
- Interpersonal and relationship management skills
- Attention to detail
- Prioritisation capability
- Time management skills
- Team player
- Well organised