Quality Review Specialist I

Location: St Louis, MO, 63102

Contract Duration: 2 Months

Job Overview: Quality Review Specialist I

• Monitor a pipeline of loans to ensure critical documents are received for a timely for disbursement and to support Service Level Agreement targets
• Communicate with local offices, notaries and Signing Providers to receive signed documents timely
• Complete a Compliance Review to confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct in the critical document set to determine if resolution is required prior to disbursement
• Responsible for owning resolution on defects identified during the Compliance Review of critical documents
• May be responsible for outlier tasks to support the overall process
• Deliver an accurate and error free product to our customers
• Ensure that procedures are appropriately followed to minimize operational loss
• This role is in Office with tasks aligned to working with original documents

Skills/Experience:

• Must be knowledgeable regarding mortgage recording requirements
• Must possess excellent customer service within the office and with clients and customers
• Excellent written and verbal communication skills
• Ability to operate within tight deadlines, have attention to detail and be self-motivated
• Desired Skills: Must become an expert in Lender guidelines