Quality Improvement Specialist

In the Quality Improvement Specialist role, you will be responsible for identifying, implementing, and managing cross-setting quality improvement strategies based within hospital, nursing home, home health, hospice, dialysis and physician practice settings. The Quality Improvement Specialist works with senior leadership, direct care and performance improvement professionals in these settings to ensure the implementation and ongoing internal monitoring of evidence-based interventions in a timely and effective manner. The Quality Improvement Specialist also works with professional health care organizations and community-based organizations to enlist their support as partners in improving transitions of care across the health care continuum. Collaborates with subject matter experts on topics such as infection prevention, (including COVID-19), immunizations and drug safety to carry out one-to-one quality improvement (QI), small group educational activities, learning action networks and resource development. Duties to include but not limited to:

• Recruiting and engaging health care providers, community-based organizations, faith-based organizations, community centers, human service agencies, political leaders, business leaders, media, consultants, educational institutions and others in collaborative partnerships to identify opportunities to improve patient outcomes related to quality and efficiency.
• Establishing and facilitating learning and action networks using in person meetings, teleconferences, and webinars.
•  Providing technical assistance to healthcare providers on root cause analysis research methods to define opportunities to improve outcomes of care and avoid harms.
• Managing groups of providers by monitoring clinical outcomes and quality improvement measures to demonstrate sustainment of initiatives.
•  Monitoring closely the progress of provider intervention efforts and maintain a tracking system for the adopted interventions.  
• Ensuring internal reports and required documentation are completed and submitted on time.
• Presenting results of interventions through meetings with internal and external customers (i.e., Government agencies, providers, IPRO management and staff) and through large group presentations at conferences and meetings, as requested.
• Assessing the quality improvement training and information needs of clinicians, administrative, and ancillary staff and coordinate appropriate educational efforts.
• Working closely with the data analysts in the design of reports required to monitor provider and department performance, making necessary adjustments in interventions and plans in response to findings.
•  Attending and participating in IPRO regional conferences, department meetings and professional education meetings.
•  Participating as an active member of HealthCare Quality Improvement (HCQIP) team and works to ensure that the department meets all the defined goals and deliverables in assigned contract(s).

This position is office based at our Jericho, NY or Albany, NY office.

QUALIFICATIONS:

• Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care providers and community stakeholders with varying technical and clinical backgrounds.
• Knowledge of the principles and practices of health care quality improvement and community organizing. Experience with quality improvement research techniques and knowledge of disparities in the care of underserved populations.
• Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff, consumers and stakeholders.
• Strong time management skills with the ability to multi-task and meet multiple deadlines.
• Proven record of success in promoting improvement in community health quality and efficiency.
• Ability to work independently with minimal supervision, as well as in a team environment.  
• Computer proficiency with a developed knowledge of Microsoft applications (Word, Excel, PowerPoint and Smartsheet).
• Ability to provide formal and informal presentations to internal staff and external customers.
• Ability to travel to conduct various quality improvement intervention meetings, participate in regional IPRO conferences, attend project specific educational and/or collaboration meetings, and meetings with government agencies as required.

 EDUCATION & EXPERIENCE:                                                                     

• Bachelor’s degree in education, nursing, public administration, public policy, public health or degree in related healthcare field, OR RN with Associate’s degree required. 
• Two (2) years of experience working in health care quality improvement, required.
• Certified Professional in Healthcare Quality (CPHQ) or other quality certification, preferred.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $75,000.00 – $80,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range and/or hourly rate listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.