Associate Specialist HR Operations - HR Service Center

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under the direction of the HR Operations Manager, the Associate HR Operations Specialist will mainly support Versiti's HR4You Service Center by answering employee inquiries, processing HR transactions and invoicing, and maintaining the accuracy of information stored in Versiti HR Systems. The Associate will work on special HR projects as assigned, areas may include occupational health, assisting HR Business Partners, talent development, employee engagement, continuous improvement, service recognition, and change management. This position requires a high degree of discretion, good judgment, customer service skills, positive and teamwork attitude and confidentiality in job assignments and communications with others due to the sensitivity of the files and processes involved.

Total Rewards Package

Benefits

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Serves as a resource to staff and management by processing HR4You cases to counsel and educate them regarding HR policies, processes and procedures, and answering and/or troubleshooting questions/issues that arise.
• Processes, tracks and maintains employee transactions/information including employment, payroll, benefit, termination, new hires, etc.
• Maintains employee and other HR data in the system or on forms, either electronically or manually, and performs periodic audits to ensure the quality and integrity of the system.
• Assists with the analysis, testing, and resolution of HRIS system issues and makes recommendations as appropriate.
• Assists HR staff with various support activities upon request, such as special projects, reports, etc.
• Prepares, reconciles, and creates POs for monthly billing reports for HR operations and obtaining approval for payment.
• Assists with annual enrollment activities, such as preparing materials, scheduling meetings, monitoring and ensuring employee eligibility, etc.
• Communicates/distributes of necessary information to HR customers and collaborates with HR Team in process improvement.
• Work independently to drive reporting from various systems for sharing reports with internal customers and the vendors.
• Must have capability to work with Vendors to effectively.
• Maintains ongoing focus on teamwork and communication to improve processes that ensure efficiency and cost-effective HR services.
• Maintains required records, reports, and files pertaining to areas of responsibility.
• Displays commitment to continuous learning, including own professional development as well as sharing information and learning with other team members.
• Conducts/presents HR portion of New Employee Orientation and annual benefit enrollment according to established schedule.
• Responsible for maintaining strict confidentiality of information and records always.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures
  
  
  

Qualifications

Education

• High School Diploma required
• Bachelor's Degree from an accredited college or university in business, human resources or related field preferred
• Associate's Degree from an accredited college or university in business, human resources or related field preferred
  
  
  

Experience

• 1-3 years Human Resource experience in a complex work environment including resolving benefit and payroll related issues and working in partnership with peers, business leaders and employees to support their needs preferred
• Experience with Microsoft Office products (Word, Excel, and Outlook) required
• Experience with integrated HRIS/payroll systems required
• Experience with Ceridian preferred
• Experience in a health care setting preferred
  
  
  

Knowledge, Skills And Abilities

• Knowledge of HR laws and practices impacting employment, benefits, and compensation desired
• Detail-oriented to evaluate and ensure accuracy of data required
• Strong sense of urgency to meet deadlines preferred
• Exceptional organizational and problem-solving skills required
• Proven ability to manage multiple projects required
• Strong interpersonal skills and exceptional commitment to customer service required
• Excellent verbal and written communication skills to write, interpret and explain HR policies and procedures required
• Ability to handle confidential information appropriately required
  
  
  

Tools and Technology

• General office equipment (computer, printer, fax, copy machine) required
• Microsoft Suite (Word, Excel, PowerPoint) required
• Experience in Ceridian or any other HRIS platform. preferred
• Knowledge of any CRM tool & MS Office 365 Applications/SharePoint etc. preferred