Quality Assurance Analyst II

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

Quality Assurance II has a solid foundation in software testing and a strong drive for quality. As a mid-level QA professional, they play a key role in planning, designing, and executing manual and automated tests to ensure the functionality and stability of our public safety applications. They collaborate closely with cross-functional teams to drive quality across the software development lifecycle. 

What You Do

• Design, develop, and execute comprehensive test cases and test plans based on product requirements and user stories
• Evaluate that test case acceptance criteria have been met.
• Identify, document, and track software defects through resolution
• Participate in code reviews, design sessions, and other Agile ceremonies
• Collaborate with developers, product managers, and DevOps teams to ensure product quality throughout the release cycle
• Analyze test results, generate reports, and provide feedback to stakeholders
• Maintain and enhance test scripts, frameworks, and automation suites
• Mentor junior QA team members and contribute to improving QA best practices
• Performs other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities. 

What You Bring

Required Qualifications: 

• Degree in Computer Science, Software Engineering, or a related field, or equivalent industry experience and training. 
• 2-5 years of professional experience in quality assurance or relevant testing role. 
• Proficient in writing test cases, executing tests, and logging bugs 
• Familiarity with test automation tools such as Selenium, playwright, Postman, etc.
• Experience with testing API’s, web applications, and/or mobile applications. 
• Experience with using test management and bug tracking tools such as Jira, Azure DevOps, Zephyr, etc. 
• Ability to approach problems methodically and seek solutions with minimal guidance. 
• Strong communication skills and the ability to collaborate effectively within a team environment. 
• Eagerness to learn new technologies, tools, and methodologies. 
• Clearance: Ability to pass a criminal background check for CJIS security requirements. 

 Asset Qualifications:

• Experience working in Agile/Scrum development environments
• Exposure to CI/CD tooling such as Azure DevOps, GitHub Actions, etc.
• Experience with security and/or performance testing tools such as LoadNinja, Invicti, Qualys, etc.
• ISTQB or relevant certifications
• Familiarity with AI tooling in development workflows.

Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center. 

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.  

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.