Store Director (Flagship - Madison Avenue)

WHO YOU ARE

Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The Store Director will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.

WHAT YOU WILL D

OBusiness developmen

• tAnalyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategie
• sPartner with the Regional Director to maximize sales and margin goal
• sResponsible for the sales and KPIs performance of the stor
• ePartner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunitie
• sAnalyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivit
• yDevelop business strategies, set achievable goals and targets and implement incentives to help boost sale

s
Team Manageme

• ntSet personalized objectives and hold each team member accountable to develop behavior, performance and capabiliti
• esCreate and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relatio
• nsAttract, develop and lead a high-performance team through effective training, coaching and/or motivational activiti
• esMotivate team to drive results through effective training, accountability and celebrating success
• esPlan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach th
• emSupport with informative and inspiring participation the new staff onboarding experien

ce
Client Managem

• entEnsure superior customer service standards, through constant follow up with the team, to deliver the Versace experie
• nceBe a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interacti
• onsDevelop and expand customer base by capitalizing on high-profile clientele and sa
• lesMaintain an active professional relationship with clients and community by understanding the needs and changes of the mar

ket

• 
  CRMMonitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportu
• nityImplement and manage the boutique’s community outreach program to maintain active social relationships with cli
• entsSupport the organization of in-store & promotional events, liaising with merchandising & PR

team
Store Management and Opera

• tionsEnsure the stock and the backroom are effectively managed and operational duties ar
• e metAssures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory l
• evelsRemain in compliance with operational and company policies and proce
• duresEnsure store presentation and visual merchandising standards are maintained according to company directives and participate in VM s
• et-upDemonstrate operational excellence in all store processes including managing and balancing all related budgetary exp

enses
YOU’LL NEED T

• O HAVE3-5 years of experience in retail management – luxury experience pre
• ferredBachelor’s degree in Fashion or Business pre
• ferredFull understanding of specialty retail, including business development, visual merchandising and store oper
• ationsComputer skills to include operation of retail point of sale system, Word, Excel and
• emailStrong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the
• marketStrong team management skills, with the potential to develop people personally and professi
• onallyOrganization skills, critical thinking and problem-solving
• skillsExceptional verbal and written communication
• skillsAbility to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibi
• litiesA positive and constructive approach, sales focused with the ability to take own

ership
WE’D LOVE

• TO SEEAn entrepreneur with the ability to drive results; adaptable, problem solver, strategic
• thinkerWell connected with a strong ability to
• engageElevated customer service skills; a true fashion expert with a passion fo
• r salesA positive, outgoing, high-energy personality able to thrive within a high paced envi

ronment
OUR DIVERSI

TY VALUEAt Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable la