Assistant Manager Dam Neck Galley Food Service

Job description

Position Purpose: The Assistant Manager- Government Contracts is responsible for ensuring the provision of services in accordance with the Statement of Work incorporated into the contract between VersAbility Resources and the US Government. Primary Responsibilities *Responsible for providing quality customer service and the overall success of the contract *Responsible for meeting AbilityOne requirements *Responsible for operating equipment in a safe and efficient manner. Responsible for using products and materials in a safe and efficient manner. *Responsible for maintaining a Materials Safety Data Sheet binder with current information. This information must be maintained in a central location and reviewed with employees. *Responsible for ensuring all OSHA standards are met or exceeded *Responsible for providing a safe work environment, ensuring monthly safety meetings and producing appropriate safety communication both in writing and orally *Responsible for maintaining an equipment maintenance log for each piece of equipment in the span of control *Responsible for obtaining all appropriate supplies and equipment necessary to perform all duties *Responsible for ensuring the functions are manned according to the posted schedule. This responsibility includes finding a replacement for employees that calls in sick (when necessary). *Responsible for acting as the first point of contact for handling employee complaints, assisting employees with their assigned duties and monitoring breaks. The Assistant Manager-Government Contracts must be able to assist employees with routine problems and must report a consistent pattern of performance issues to the Senior Contract Manager or Director of Government Contracts. *Responsible for ensuring employees perform their duties according to contract specifications. *Responsible for training employees in the safe, effective and efficient use of materials and equipment. Training shall only be delegated to the leads in the Manager-Government Contracts' absence or when more than one employee is hired at the same time. *Responsible for documenting employee performance according to procedure. Documentation includes case notes and annual performance evaluations. *Responsible for completing and/or maintaining routine paperwork for each employee, such as payroll and vacation accrual. *Responsible for promoting and maintaining positive lines of communication with various Government personnel while performing job duties. *Responsible for adhering to all policies and procedures as set forth by VersAbility Resources and the U.S. Government *Other duties and tasks as assigned Qualifications/Skills & Knowledge Requirements Education: High School Diploma or equivalent required, advanced degree preferred. Experience: *Three to five years supervisory experience required, in a commercial business preferred. *Experience working with people with disabilities highly preferred Skills Knowledge & Abilities: *Must have the knowledge of the procedures involves in maintaining the operation as per government requirements delineated in the contract *Must be able to work with minimal error under the stress of time constraints to complete specific tasks *Must be able to communicate effectively, both orally and in writing *Must be able to read, write and speak English *May require the ability to obtain secret clearance Environmental *Work will be performed in a facility that will contain multiple people performing various tasks. *Work will be performed in a Government facility. As a result, the employee must be able to pass the background security check performed by the Government. *Employee will be working in a facility that provides a service to military personnel and employs civil servant personnel. Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. *Oral Communication: Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers, in person and over the phone. *Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. *Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. *Attention to Detail: Taking responsibility for a thorough and detailed method of working. *Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization. *Collaboration: Develops cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. *Initiative: Does more than is required or expected in the job. Goes beyond expectations in the assignment, task, or job description without being asked. *Innovation: Applies original thinking in job responsibilities and to improve processes, methods, systems, or services. *Professionalism: Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. *Quality: Produces results or provides service that meets or exceeds company standards. *Reliability: Demonstrates a high level of dependability in all aspects of the job. . VersAbility Resources is an Equal Employment Opportunity/Affirmative Action employer: EOE/M/F/Disability/Vet