What are the responsibilities and job description for the Lead & Appointment Coordinator position at Vero Exteriors?
Vero Exteriors
Monday-Friday
$22/hour Performance Bonus
Drive Efficiency. Maximize Opportunity. Support Growth.
Ready to play a critical role in our sales process? At Vero Exteriors, we’re hiring a detail-oriented and reliable Lead & Appointment Coordinator to ensure every opportunity is properly handled, scheduled, and followed up on.
We generate the leads. You make sure nothing falls through the cracks.
Primary Job Responsibilities:
Confirm and verify canvass-set appointments through phone outreach
Handle inbound calls and direct homeowners appropriately
Schedule and coordinate appointments for our in-home sales representatives
Rehash and reschedule previously missed, canceled, or unclosed appointments
Maintain accurate and up-to-date records within our CRM
Additional Job Responsibilities:
Follow up consistently with warm leads to maximize appointment conversion
Ensure all customer interactions are professional and aligned with company standards
Assist in managing daily call volume and appointment flow
Collaborate with marketing and sales teams to improve lead handling processes
Track appointment outcomes and update lead statuses accordingly
Why Professionals Choose Vero:
Competitive hourly rate of $22/per hour
Performance bonus opportunities
Consistent Monday-Friday schedule (10:30AM-6:30PM)
Structured, team-oriented work environment
Be part of a company with 15 years of experience
Opportunity to grow with a rapidly expanding company
What You Bring:
Strong communication skills and confident phone presence
Highly organized and detail-oriented mindset
Ability to manage multiple tasks and follow structured processes
Customer-first attitude with strong problem-solving skills
Experience with CRM systems and Microsoft Office preferred
Ability to stay consistent and productive in a high-volume environment
Reliable and committed to consistent in-office attendance
Who We Are:
Vero Exteriors is a growing roofing and exterior renovation company serving the Phoenix metro area. Backed by 15 years of combined experience, we’re known for high-quality craftsmanship, customer satisfaction, and a relentless focus on results.
Apply Now and Join Our Team
If you’re ready to play a key role in a high-performing operation, support a growing sales team, and be part of a company focused on results and efficiency, we want to hear from you.
Job Type: Full-time
Phoenix, AZ 85018 (Preferred)
- Work Location: In person
Salary : $22