What are the responsibilities and job description for the IT Specialist - Manufacturing Plant position at Vernovis?
Job Title: IT Specialist – Manufacturing Plant
Location: Onsite
Who We Are:
Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest.
Come join us:
Vernovis is looking for an IT Specialist who will support our client’s manufacturing plant by maintaining the technology systems that keep plant operations running safely, securely, and efficiently. This role provides hands-on technical support for employees, production-floor devices, networks, servers, and manufacturing-related applications while coordinating with corporate IT and operations teams. A successful candidate will keep critical systems available, resolve user issues quickly, communicate clearly with plant personnel, and balances production urgency with security, safety, and IT standards.
What You'll Do:
Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.
Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Location: Onsite
Who We Are:
Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest.
Come join us:
Vernovis is looking for an IT Specialist who will support our client’s manufacturing plant by maintaining the technology systems that keep plant operations running safely, securely, and efficiently. This role provides hands-on technical support for employees, production-floor devices, networks, servers, and manufacturing-related applications while coordinating with corporate IT and operations teams. A successful candidate will keep critical systems available, resolve user issues quickly, communicate clearly with plant personnel, and balances production urgency with security, safety, and IT standards.
What You'll Do:
- Provide onsite technical support for plant employees, including troubleshooting hardware, software, printers, mobile devices, and user-access issues.
- Install, configure, maintain, and repair desktops, laptops, tablets, barcode scanners, label printers, workstations, and other plant-floor technology.
- Support network infrastructure, including wired and wireless connections, switches, access points, cabling, and connectivity troubleshooting.
- Maintain user accounts, permissions, device inventories, software licenses, and IT documentation.
- Support manufacturing systems such as ERP, MES, warehouse-management, quality, timekeeping, and production-reporting applications.
- Assist with the connectivity and support of industrial devices, including PLC/HMI-adjacent systems, data-collection terminals, scanners, and IoT equipment, in coordination with engineering and controls teams.
- Monitor system performance, backups, endpoint security, antivirus status, and patch compliance.
- Respond to help-desk tickets, prioritize issues affecting production, and escalate complex incidents to corporate IT or external vendors.
- Help implement cybersecurity practices, including access control, password management, phishing awareness, and secure handling of production data.
- Support IT projects such as equipment upgrades, network expansions, system rollouts, and plant relocations or expansions.
- Maintain compliance with company safety procedures, IT policies, and applicable data-security requirements.
- Provide occasional after-hours or on-call support for critical production issues.
- 2 years of hands-on IT support, desktop support, network support, or systems-administration experience.
- Experience troubleshooting Windows operating systems, Microsoft 365 applications, user accounts, printers, and endpoint devices.
- Working knowledge of TCP/IP networking, LAN/WAN concepts, Wi-Fi, VPNs, DNS, DHCP, and basic switch configuration.
- Experience with ticketing systems, asset management, remote-support tools, and IT documentation.
- Experience in manufacturing, warehouse, logistics, or industrial environment.
- Familiarity with ERP, MES, SCADA, WMS, or production-control systems.
- Experience supporting barcode scanners, RF devices, label-printing systems, and shared production-floor terminals.
- Knowledge of Active Directory, Microsoft Entra ID, Intune, VMware, Windows Server, or backup systems.
- Familiarity with cybersecurity principles and industrial/operational technology environments.
- Relevant certifications such as CompTIA A , Network , Security , Microsoft, Cisco, or ITIL4.
- Associate degree in Information Technology, Computer Science, Networking, or a related field; equivalent technical training and relevant experience may be considered.
- Ability to work independently in a fast-paced manufacturing or industrial environment.
- Strong communication skills and a customer-service mindset.
Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.
Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.