Medical Records Clerk

At Capital Area Health Network, we are committed to more than just providing healthcare—we are dedicated to transforming lives through compassion, excellence, and purpose-driven service. As a valued member of our mission-focused medical team, you'll be part of a culture that fosters our CAHN Cares:
Compassion—We treat every person with dignity and fairness, embracing all and ensuring no one is alienated or discriminated against.
Accountability—We safeguard the confidentiality of our patients and staff and are transparent in reporting to stakeholders and the community.
Reverence—We answer a higher call to serve, uplift those in need, and create a community rooted in mutual respect and shared humanity.
Excellence—We are committed to continuous learning and professional development, ensuring the delivery of culturally responsive, high-quality care.
Stewardship—We responsibly manage our resources to benefit both the organization and the community we serve.
We offer comprehensive primary care, dental services, and behavioral health support to our patients, ensuring every individual receives the quality care they deserve, regardless of background or circumstance.
Our mission is clear: To deliver effective, accessible, and culturally responsive care, education, and advocacy that promote health and quality of life.
Discover a place where your work makes a difference. Discover Capital Area Health Network.

JOB SUMMARY
The Medical Records Clerk is responsible for compiling and maintaining patient medical records to accurately document conditions and treatments. Duties include reviewing records for completeness, abstracting and coding clinical data (such as diagnoses, procedures, surgeries, and therapies) using standard classification systems, and compiling medical and census data for statistical reporting. The clerk also responds to inquiries from law firms, insurance companies, and government agencies, maintains various health record indexes and retrieval systems, and operates computer systems to process, store, and retrieve health information.

ESSENTIAL FUNCTIONS
•    Analyze client medical records for compliance with federal and state regulations and standards.

•    Identifies documentation deficiencies.

•    Documents the transfer of information to other physicians, hospitals, Law firms, and Health Departments

•    Pulls and refiles records as needed.

•    Assist with client registration and answering telephone calls

•    Creates medical records for new patients

•    Inserts laboratory results into patients’ charts.

•    Delivers and retrieves correspondence for providers and nursing staff as needed

•    Performs related duties as assigned.

 
Schedule:
Monday – Friday, the hours of operation, 8:00 am- 5:00 pm, with potential extended hours. 

EDUCATION AND EXPERIENCE
•    High school, or equivalent GED

•    Previous medical record experience

•    Solid knowledge of the latest corporate training techniques.

•    Excellent time management and organizational skills.

•    Ability to inspire and support people.

•    Good people and interpersonal skills with the ability to build effective relationships with all levels of professionals.

•    Ability to plan well and prioritize work.

•    Strong organizational skills.

•    Good decision-making, computer, and communication skills.

•    Remains calm and tactful during stressful situations, emergencies, and confrontations

 
BENEFITS
Your Benefits at Capital Area Health Network (CAHN):

We value our team, and it shows in our benefits. As a CAHN employee, you’ll enjoy:

Health Coverage

•    Medical Insurance
•    Dental Insurance
•    Vision Insurance
•    Secondary Gap Insurance
•    Prescription Drug Plan 
•    Supplemental Policies through Colonial Life
  Financial Security

•    Short-Term Disability
•    401(k) Retirement Plan with up to 3% Company Match
•    Employer-Sponsored Short-Term Disability 
•    Employer Paid Life and AD&D
Work-Life Balance
 
•    Paid Time Off (PTO) Accrued as of Day 1
•    Self-Care Floating Holidays
•    8.5 Paid Holidays
Additional Support

•    Employee Assistance Program (EAP)
•    Public Service Loan Forgiveness
We’re committed to supporting your well-being, at work and beyond.
QUALIFICATIONS
To perform this job successfully, the employee must be able to perform each essential function, as well as meet the physical and mental requirements, satisfactorily. The requirements listed above are representative of the knowledge, skills, abilities, and other characteristics required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
DISCLAIMER
This position carries a high risk of exposure to infectious agents, including HIV, hepatitis, and TB. The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.