Commercial Kitchen Service Technician II (sign-on bonus opportunity)

This Commercial Kitchen Service Technician II is responsible to maintain, repair, install, and service commercial kitchen equipment and systems including cooking, ware washing, refrigeration and other food specialty appliances. The ideal candidate works well both independently and collaboratively, communicates effectively with customers and other trades, and upholds our commitment to safety, quality, and customer satisfaction. This role maybe assigned to mentor and coach Apprentices or new hires.

We are targeting to hire in two geographic territories:1. Northern Vermont serving primarily Chittenden, Franklin, Lamoille, and Washington Counties 2. Central Vermont serving primarily Addison, Rutland, and Washington Counties. Our Technician roles may occasionally assist neighboring regions as business needs arise.

Why Join Us: Our Service Team provides a supportive, team-oriented environment with multiple Senior Technicians and Journeymen & Master plumbers available for in-house technical support and mentorship. Within the department, we employ HVAC Service Technicians, Service Plumbers, Service Installers, and a full Commercial Kitchen Service Group, offering additional expertise and cross-training opportunities.

We care deeply about positive outcomes for our customers and conduct ourselves with honesty, attention to detail, and a commitment to continuous improvement.

All field positions in the Service Department can enjoy a four-day work week schedule for improved work-life balance.

Sign on bonus up to $5,000 (less taxes and withholdings) if accept role before December 18, 2026.

Essential Job Functions:

• Respond to service calls (emergency and scheduled) for commercial kitchen equipment: ovens, fryers, steamers, dishwashers, mixers, walk-in coolers/freezers, ice machines, warming cabinets, etc.
• Troubleshoot mechanical, electrical, gas, steam, refrigeration, and control systems associated with food-service equipment to identify faults and perform appropriate repairs or replacements.
• Perform preventative maintenance (PM) inspections and services on commercial kitchen equipment to ensure reliability, compliance, and extended service life.
• Install new equipment, disconnect and remove old units, reconnect and bring newly installed equipment to startup condition, test and calibrate as needed.
• Maintain accurate and timely documentation of service activities including work orders, parts used / inventory, service reports, and equipment history logs.
• Provide excellent customer service: communicate clearly with kitchen/restaurant staff, explain repair findings, recommend solutions, and maintain positive client relationships.
• Participate in the department rotational on-call schedule.
• Always follows safety policies; immediately reports safety incidents to management.
• As part of the Service Department, this individual is responsible for maintaining a clean, safe, and organized work area at customer sites.
• Ensures assigned tools, inventory, and equipment are properly stored and maintained following preventive maintenance guidelines.
• Wears the necessary safety Personal Protective Equipment for each job task. Participates in all required safety trainings such as fall protection, CPR/First Aid, and job specific trainings identified by management.
• Maintain company vehicle and tools in good condition, ensuring proper usage and a clean driving record. Ensure the vehicle is kept in a neat, safe, professional condition.
• Performs other duties as assigned. These duties may include backing up other departments and/or operating forklifts or construction lifts following the appropriate training. May collaborate with other trades (electrical, plumbing, HVAC) during renovations or major equipment replacement projects.

Qualifications:

• High School Diploma or GED required; technical/vocational training in refrigeration, HVAC, electronics, or food-service equipment repair preferred.
• Minimum of 1-3 years (or more) of hands-on field service technician experience with commercial food service equipment (or related mechanical/electrical systems).
• Strong mechanical aptitude and demonstrated ability to diagnose and repair equipment across mechanical, electrical, gas, steam and refrigeration domains.
• Ability to read and interpret technical manuals, wiring diagrams, schematics, and service bulletins.
• Customer-service oriented mindset, good communication skills, ability to explain technical issues in understandable terms.
• Valid driver’s license and clean driving record; ability to travel within assigned region.
• Commitment to safety and compliance, including proper use of PPE and adherence to vehicle and job-site safety standards.
• Collaboration with service coordinators, customers, and vendors is essential to meet service expectations.

Physical Demands & Work Environment:

• Work is primarily based in commercial kitchen environments in hotels, resorts, restaurants, hospitals and other institutional setting commercial kitchens.
• Conditions may include varying temperatures (hot/cold), tight or confined spaces, working at heights, exposure to steam, grease and high noise levels.
• Occasionally lifting up to 100 pounds
• Regularly lifting between 25 and 50 pounds
• Regularly bending, climbing, crouching, and working overhead.
• Driving – sitting for periods of time.

What is listed above is representative of the position's responsibilities, which may change during employment at the company's discretion. Vermont Mechanical prohibits discrimination in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factors. Vermont Mechanical encourages women, minorities, low-income applicants, and people with disabilities to apply.

Pay: $33.00 - $38.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Application Question(s):

• Are you located in Northern or Central Vermont?

Experience:

• Commercial Appliance Repair: 1 year (Required)

Work Location: On the road

Salary : $33 - $38