What are the responsibilities and job description for the VP of IT position at Vermont Federal Credit Union?
Vermont Federal Credit Union values each individual and their unique abilities and strengths to help form the foundation of Vermont Federals' culture. Our employees are at the core of Vermont Federal and we strive to make that a priority every day. As an organization, our stated Purpose is to help Vermonters prosper, no matter where they may be on life’s journey. Every employee at Vermont Federal Credit Union contributes in their own way to achieve this goal and is set up for success in a fun, supportive, and collaborative environment. We are looking for friendly, self-motivated individuals who enjoy helping people, have strong communication skills, are detail-oriented, and enjoy working as part of a team. If you are interested in a career in the financial service industry and want to make a difference in your community, we want you to be part of our team. Please visit our website for full details of our very competitive benefits program.
VP of Information Technology– South Burlington, VT:
The Opportunity
VFCU is seeking a strategic, hands-on Vice President of Information Technology to lead the next chapter of our technology evolution. This role is a key enterprise leader—partnering closely with the CIO and executive team to shape and deliver a multi-year technology roadmap that strengthens cybersecurity, modernizes infrastructure and systems, and elevates both member and employee experience.
If you’re energized by digital transformation, thrive in highly regulated environments, and want your work to matter in a community you can see and serve every day—this is your role.
Annual Range: $175,943.04 - $263,914.56
What You’ll Lead
Strategic Technology Leadership
- Co-create and execute VFCU’s multi-year IT and digital transformation strategy aligned to organizational goals and member needs.
- Translate business priorities into clear technology roadmaps, initiatives, and budgets.
- Track emerging technologies and trends in credit unions/banking to recommend solutions that improve security, service, efficiency, or growth.
Technology Operations & Service Delivery
- Oversee day-to-day IT operations including infrastructure, networks, endpoints, productivity platforms, and member-facing systems.
- Ensure high availability and scalability of critical services like core banking integrations, digital banking platforms, and branch/contact-center technology.
- Drive strong IT service management practices and SLAs, with clear KPIs reported to executives and the board.
Cybersecurity, Risk & Compliance
- Lead enterprise cybersecurity posture: threat detection, IAM, vulnerability management, and security awareness.
- Ensure compliance with NCUA, GLBA, FFIEC, and other applicable standards.
- Own business continuity and disaster recovery planning/testing for IT systems.
Program & Project Leadership
- Sponsor and lead major cross-functional programs such as cloud modernization, digital banking enhancements, automation, data/analytics enablement, and system upgrades.
- Establish project governance, prioritization frameworks, and delivery standards to ensure predictable outcomes.
- Communicate progress, risks, and decisions clearly across stakeholders.
Vendor & Financial Management
- Manage strategic vendor and fintech partnerships across hardware, software, and managed services.
- Lead budgeting, forecasting, contract negotiations, and ROI discipline for technology investments.
- Ensure lifecycle management of applications and infrastructure.
People Leadership & Culture
- Lead, mentor, and develop IT managers and staff, building a high-performing, modern IT organization.
- Foster a service-oriented, member-centric IT culture that collaborates effectively across departments.
- Support recruiting and succession planning for long-term team strength.
What You Bring
Required Qualifications
- Bachelor’s degree in IT, Computer Science, MIS, or related field (or equivalent experience).
- 8–10 years of progressive IT leadership experience, including teams, budgets, and enterprise systems.
- Demonstrated success leading modernization/digital transformation initiatives.
- Strong knowledge of cybersecurity, risk management, and compliance in regulated environments.
- Proven ability to manage complex vendor ecosystems and negotiate contracts.
Preferred Qualifications
- Master’s degree (MBA, MIS, Cybersecurity, or related).
- Financial services or credit union experience.
- Familiarity with core banking environments, digital banking platforms, fintech integrations, and APIs.
- Certifications such as CISSP, CISM, CRISC, ITIL, PMP, or cloud credentials.
What Success Looks Like
In your first 12–24 months, you will:
- Ensure reliable, secure, high-performing technology operations across branches, contact center, and digital channels.
- Reduce technology risk and measurably advance cybersecurity maturity year over year.
- Deliver roadmap initiatives on time and on budget with clear value realization.
- Improve member and staff experiences through modernized tools and platforms.
- Build a highly engaged IT team with strong retention and succession readiness.
Why Join VFCU?
- Mission with impact: Your leadership directly improves the financial lives of Vermonters.
- Transformation at scale: Lead modernization across infrastructure, platforms, and member-facing tech.
- Executive partnership: High visibility, strong collaboration, and board-level influence.
- Community and culture: Work with smart, kind people who care about doing the right thing.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $175,943 - $263,915