What are the responsibilities and job description for the Store Manager position at Verizon Wireless - Authorized Retailer?
Verizon Premium Authorized Retailer
We are seeking a motivated individual with strong work ethic that wants to earn more than an hourly wage. A team based selling atmosphere, all working towards one goal! Although this is a team-based approach you will be compensated on your individual performance.
Who we are
We are a family-owned company right out of Grand Rapids, Mi. We have grown our company to 25 locations spread out over MI/ IL/ IN/ WI. We are looking for long term employees. People that want to grow as individuals and strengthen their skillsets. Most of our current managers started off as sales reps. WE PROMOTE FROM WITHIN!! Come join our sales family!!
Responsibilities and Duties
- Provide excellent service to both new and existing Verizon customers, by assisting with bill inquiries, technical support for devices, creating accurate quotes for Verizon products and services, and building lasting relationships
- Build rapport with customers and discover their needs, then develop solutions utilizing an array of devices and services created to keep them productive and connected
- Help to create and keep a loyal base of customers through networking and outreach, including attending occasional community events
- Collaborate with store team members to maximize opportunities by identifying and utilizing the strengths of each member
- Work together with team members to maintain a neat and orderly store, including some merchandising and cleaning
- Providing customers with products and solutions which helps to simplify and organize their lives
- Creating personal connections to make tech look simple
- Generating sales by using your passion for cutting edge technology
- Helping customers enjoy the best things about their new products so they can begin using and enjoying them immediately
- Excelling in a team-based environment
- Manage sales staff, assist new and existing Verizon Wireless customers by providing them with excellent customer service with any bill inquires, technical support, opening new accounts and upgrading existing customers while building rapport to uncover additional needs to cross sell additional services and devices offered by Verizon Wireless i.e. Tables, Jetpacks, HUMs
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- Maintain the back stock room and set up merchandise displays on the sales floor
- Greet customers as they enter the store and help them to find the proper team member to assist them
- Develop solutions for customers by listening to their needs and recommending the appropriate products
- Collaborate with other team members to keep the sales floor area clean and organized at all times *Utilize the company's POS system to cash customers out or administer returns
- Conduct interviews to ensure proper store staffing
- Conduct inventory
- Order products and keep the store stocked
- Drive sales
We offer
- Comfortable salary uncapped commission
- Paid vacation time
- Medical / Dental / Vision Insurance
- Growing company with room for advancement
Job Type: Full-time
Pay: $35,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Experience:
- Customer Service: 1 year (Required)
- Sales management: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $35,000 - $65,000