What are the responsibilities and job description for the Business Sales Account Manager position at Verizon Business?
Company Description Verizon Business partners with leaders across businesses, agencies, and organizations to help them achieve their goals through advanced connectivity and innovative solutions. More than a traditional network provider, Verizon Business focuses on empowering teams with reliable coverage, secure communications, and scalable technology. The company emphasizes collaboration with clients to address complex business challenges and drive performance. At Verizon Business, employees contribute to solutions that support modern workplaces and connected communities. Team members can expect a culture that values partnership, customer impact, and continuous improvement.
Role Description The Business Sales Account Manager is a full-time, on-site role based in Philadelphia, PA, responsible for managing and growing a portfolio of Verizon Business customers. In this position, the Account Manager identifies new sales opportunities, develops relationships with key decision-makers, and presents tailored solutions that address client connectivity, security, and communication needs. Daily activities include conducting prospecting calls and meetings, preparing proposals and pricing, negotiating contracts, and ensuring effective follow-through on implementation. The role also involves monitoring account performance, resolving customer issues, collaborating with internal technical and support teams, and maintaining accurate records in CRM systems. The Account Manager is expected to meet or exceed sales targets while delivering a consultative, customer-centric experience.
Qualifications
Role Description The Business Sales Account Manager is a full-time, on-site role based in Philadelphia, PA, responsible for managing and growing a portfolio of Verizon Business customers. In this position, the Account Manager identifies new sales opportunities, develops relationships with key decision-makers, and presents tailored solutions that address client connectivity, security, and communication needs. Daily activities include conducting prospecting calls and meetings, preparing proposals and pricing, negotiating contracts, and ensuring effective follow-through on implementation. The role also involves monitoring account performance, resolving customer issues, collaborating with internal technical and support teams, and maintaining accurate records in CRM systems. The Account Manager is expected to meet or exceed sales targets while delivering a consultative, customer-centric experience.
Qualifications
- Demonstrated experience in business-to-business (B2B) sales, account management, or customer relationship management, preferably in telecommunications, technology, or related industries.
- Strong skills in prospecting, lead generation, pipeline management, and closing deals, with a track record of meeting or exceeding sales quotas.
- Ability to understand and explain complex products and solutions, including network services, connectivity, and digital business tools, in clear and practical terms.
- Excellent communication, presentation, and negotiation abilities, with skill in engaging stakeholders at different organizational levels.
- Proficiency with CRM software and standard business tools (e.g., Microsoft Office or similar platforms) for managing accounts, reporting, and documentation.
- Strong organizational and time-management skills, with the ability to prioritize multiple client needs and follow through on commitments.
- Collaborative mindset and ability to work cross-functionally with technical, support, and marketing teams to deliver effective customer solutions.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent relevant work experience.
- Willingness to work on-site in Philadelphia, PA, with local travel to meet clients as needed.
- Experience in consultative selling and a customer-focused approach; familiarity with enterprise or mid-market customers is a plus.