What are the responsibilities and job description for the Telecom Analyst position at Verigent?
Job Title: Telecom Analyst
Location: Anchorage, AK
Position Type: Full-time, Direct Hire
Salary Range: $70-75,000
Summary:
Verigent's client is seeking a Telecom Analyst for a role based in Anchorage, AK. In this capacity, you will administer VoIP support to a prominent government site serving 1k users.
Responsibilities:
• Configure and program digital, IP, and analog phone sets.
• Perform Moves, Additions, and Changes (MACs) as required.
• Implement requested feature modifications and system updates.
• Provide end-user support for voicemail systems, including: Mailbox setup and configuration, Password resets, and Adding or deleting user mailboxes.
• Deliver break/fix services for telephone equipment and peripherals.
• Diagnose and resolve phone and data cabling issues.
• Maintain knowledge of station cabling, jacks, and wiring standards.
• Assist in identifying and resolving vendor-related line or circuit issues.
• Troubleshoot problems related to lines and trunks.
• Coordinate with service providers to resolve telecommunication service issues and act as the primary point of contact.
Qualifications:
• 3-5 years of relevant telecommunications experience.
• Ability to obtain public trust required.
• Must be able to read, write, and speak English proficiently.
Salary : $70,000 - $75,000