What are the responsibilities and job description for the Maintenance Technician position at Veridic Solutions?
Role: Maintenance Technician
Location: Glendale Heights, IL (Onsite)
Job Summary
This position is responsible for maintaining client sorting equipment to achieve optimal uptime and troubleshoot hardware and software issues as they arise. Responsibilities include performing regular preventive maintenance inspections and providing exceptional customer service.
Competencies
- Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develop alternative solutions; uses reason even when dealing with emotional topics.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.