What are the responsibilities and job description for the Revenue Management Specialist position at Veridian Tech Solutions, Inc.?
Job Title: Revenue Cycle / Revenue Management Specialist
Location: 640 South State Street, Dover, DE 19901
Employment Type: Full-Time
Immediate interviews available within 24-48 hours!
Job Summary:
We are seeking an experienced Revenue Cycle leader to oversee Epic Single Business Office (SBO) functions, managing Cash Application and Customer Service teams across all Bayhealth entities (Medical Center, employed physicians, Bayhealth Medical Group, Wellness Centers, and Occupational Health).
Key Responsibilities:
- Supervise, train, and develop team members; conduct performance evaluations and rounding
- Oversee cash application, payment posting, reconciliation, and daily treasury functions
- Manage self-pay collections, bad debt, financial counseling, and vendor processes
- Resolve patient complaints and ensure compliant billing per state/federal laws
- Monitor credit balances, process refunds, and resolve unidentified payments
- Prepare performance reports and implement action plans to meet benchmarks
- Collaborate with internal departments on system changes and process improvements
Qualifications:
- Education: Bachelor's Degree in Business or related field (or HS 8 yrs / Associate 4 yrs progressive leadership experience)
- Experience: 5 years in patient accounting, third-party reimbursement, or related field, including 3 years in a supervisory/leadership role
- Preferred: 7 years experience with 5 years in leadership
- Systems: Epic experience required; familiarity with INFOR and treasury management preferred
- Skills: Strong leadership, communication, and problem-solving abilities