Oracle Procurement Cloud Support (Direct Procurement)

Location: Austin, TX (Onsite)

Job Type: Contract

Schedule: Monday - Friday, 9:00 AM - 5:00 PM

We are seeking an experienced Oracle Procurement Cloud Support Consultant with expertise in Direct Procurement to provide L2/L3 production support.

This role focuses on stabilizing procurement operations, resolving production issues, and improving processes across the requisition-to-purchase lifecycle.

Key Responsibilities

Production Support (L2/L3)

• Provide L2/L3 support for Oracle Procurement Cloud
• Perform incident triage, defect resolution, and root cause analysis (RCA)
• Prevent recurring issues through monitoring and process improvements
  
  

Procurement Operations Support

• Support direct procurement processes:
• Requisitions
• Purchase Orders (POs)
• Agreements / Blanket Orders
• Receiving transactions
• Manage sourcing-to-purchasing handoffs

End-to-End Troubleshooting

• Troubleshoot STP (Source-to-Pay) processes
• Resolve issues across:
• Procurement
• Receiving
• Payables
• Supplier Portal interactions
  
  

Approvals & Security

• Support approval workflows and controls
• Manage role-based security impacting procurement operations
  
  

Integrations & Data Management

• Monitor and support integrations (FBDI, APIs, OIC, middleware)
• Handle batch job failures, error resolution, and reprocessing
• Ensure smooth transaction flow across systems
  
  

Documentation & Continuous Improvement

• Maintain runbooks, SOPs, and knowledge base articles
• Support minor enhancements and production changes
• Improve monitoring and operational efficiency
  
  

Release & Upgrade Support

• Support Oracle quarterly updates
• Perform impact analysis and regression testing
• Validate production readiness
  
  

Must-Have Qualifications

• 5 years of Oracle Procurement Cloud experience
• Strong understanding of:
• Source-to-Pay (STP) lifecycle
• Requisition-to-PO processes
• Experience in L2/L3 production support
• Strong troubleshooting and RCA capabilities
• Excellent communication and stakeholder management skills

Preferred Qualifications

• Experience in Direct Materials Procurement (manufacturing/supply chain)
• Supplier onboarding and master data synchronization experience
• ITIL-based support experience
• Experience with ServiceNow or Jira
• Exposure to OTBI / BI Publisher
  
  

Core Skills

• Oracle Procurement Cloud
• Source-to-Pay (STP)
• ERP Cloud
• Incident Management & RCA
• Procurement Operations
• Integrations (FBDI, APIs, OIC)
  
  

Recruiter Submission Template -

Full Name:

Degree Major with University and Completion Year:

Total Experience in Oracle ERP / Procurement Cloud (Years):

Experience in Oracle Procurement Cloud (Years):

Experience in Source-to-Pay (STP) Lifecycle (Yes/No - brief details):

Experience in Requisition-to-PO Process (Yes/No - brief details):

Experience with Direct Procurement / Direct Materials (Yes/No - brief details):

Experience with Supplier Management & Supplier Portal (Yes/No - brief details):

Experience with Procurement-Payables Integration (Yes/No - brief details):

Experience with Oracle Cloud Integrations (FBDI, APIs, OIC, Middleware) (Yes/No - brief details):

Oracle Cloud Modules Worked On (Procurement, Purchasing, Payables, Supplier Management, etc.):

Motivation/Reason for Interest in This Role:

Contact Number:

Email ID:

LinkedIn Profile URL:

Full Address (Street, City, State, ZIP Code):

Notice Period (in weeks):

Current Work Authorization Status (e.g., US Citizen, Green Card, H1B, etc.):

Expected Hourly Rates W2:

Are you willing to relocate at your own expense and work Austin, TX (Onsite) (Yes/No):