What are the responsibilities and job description for the Oracle Payables Cloud Support (STP / AP) position at Veracity Software Inc?
Location: Austin, TX (Onsite)
Job Type: Contract
Schedule: Monday - Friday, 9:00 AM - 5:00 PM
We are seeking an experienced Oracle Payables Cloud Support Consultant to provide L2/L3 post-production support within the Source-to-Pay (STP) domain. This role focuses on ensuring stable invoice processing, accurate accounting, reliable integrations, and timely resolution of issues across the invoice-to-pay lifecycle.
Key Responsibilities
Production Support (L2/L3)
Full Name:
Degree Major with University and Completion Year:
Total Experience in Oracle Financials (Years):
Experience in Oracle Payables Cloud (Years):
Experience in Source-to-Pay (STP) / Invoice-to-Pay Lifecycle (Yes/No - brief details):
Experience in Invoice Processing & Payment Handling (Yes/No - brief details):
Experience in Invoice Holds & Accounting Troubleshooting (Yes/No - brief details):
Experience in L2/L3 Production Support (Yes/No - brief details):
Motivation/Reason for Interest in This Role:
Contact Number:
Email ID:
LinkedIn Profile URL:
Full Address (Street, City, State, ZIP Code):
Notice Period (in weeks):
Current Work Authorization Status (e.g., US Citizen, Green Card, H1B, etc.):
Expected Hourly Rate W2:
Are you willing to relocate at your own expense and work Onsite - Austin, TX (Yes/No):
Job Type: Contract
Schedule: Monday - Friday, 9:00 AM - 5:00 PM
We are seeking an experienced Oracle Payables Cloud Support Consultant to provide L2/L3 post-production support within the Source-to-Pay (STP) domain. This role focuses on ensuring stable invoice processing, accurate accounting, reliable integrations, and timely resolution of issues across the invoice-to-pay lifecycle.
Key Responsibilities
Production Support (L2/L3)
- Provide L2/L3 support for Oracle Payables Cloud
- Perform incident triage, defect resolution, and root cause analysis (RCA)
- Prevent recurring issues through proactive monitoring and fixes
- Support AP processes including:
- Invoice entry and validation
- Invoice holds resolution
- Payment processing
- Invoice accounting troubleshooting
- Ensure smooth invoice-to-payment lifecycle execution
- Troubleshoot Source-to-Pay (STP) flows across:
- Procurement
- Receiving
- Payables
- Identify and resolve upstream/downstream issues
- Monitor and support integrations (FBDI, APIs, OIC/middleware)
- Handle batch jobs, error resolution, and reprocessing
- Ensure data consistency across systems
- Support payment batch processing
- Monitor payment file generation
- Handle banking integrations and issue resolution
- Maintain runbooks, SOPs, and knowledge articles
- Provide operational reporting (incident trends, SLA metrics, recurring issues)
- Support continuous improvement initiatives
- Support Oracle quarterly updates
- Perform impact analysis and regression testing
- Validate production readiness
- 5 years of Oracle Financials experience
- Strong expertise in Oracle Payables Cloud
- Strong understanding of Source-to-Pay (STP) / invoice-to-pay lifecycle
- Experience in L2/L3 production support
- Experience with integrations (FBDI, APIs, OIC)
- Strong troubleshooting and RCA skills
- Excellent communication and stakeholder management
- Experience with Oracle Procurement / Supplier Portal
- Experience with OTBI / BI Publisher
- Experience with ServiceNow or Jira
- Experience with banking/payment integrations
- Oracle Payables Cloud
- Source-to-Pay (STP)
- Accounts Payable (AP)
- ERP Cloud
- Incident Management & RCA
- Integrations (FBDI, APIs, OIC)
Full Name:
Degree Major with University and Completion Year:
Total Experience in Oracle Financials (Years):
Experience in Oracle Payables Cloud (Years):
Experience in Source-to-Pay (STP) / Invoice-to-Pay Lifecycle (Yes/No - brief details):
Experience in Invoice Processing & Payment Handling (Yes/No - brief details):
Experience in Invoice Holds & Accounting Troubleshooting (Yes/No - brief details):
Experience in L2/L3 Production Support (Yes/No - brief details):
Motivation/Reason for Interest in This Role:
Contact Number:
Email ID:
LinkedIn Profile URL:
Full Address (Street, City, State, ZIP Code):
Notice Period (in weeks):
Current Work Authorization Status (e.g., US Citizen, Green Card, H1B, etc.):
Expected Hourly Rate W2:
Are you willing to relocate at your own expense and work Onsite - Austin, TX (Yes/No):