What are the responsibilities and job description for the Oracle Payables Cloud Support position at Data Wave Technologies Inc?
Job Title: Oracle Payables Cloud Support
Location: Austin , TX
Duration: Long term
Tax Term: W2
Job Summary
Summary
We're hiring an experienced Oracle Payables Cloud support professional to provide post-production (Operate) L2/L3 functional support within the Source-to-Pay domain-ensuring stable invoice processing, accurate accounting, reliable integrations, and timely resolution of incidents impacting the procure-to-pay lifecycle
Responsibilities
Provide L2/L3 production support for Oracle Payables Cloud (incident triage, defect resolution, root-cause analysis, recurrence prevention).
Support AP operations: invoice entry/validation, holds resolution, payment processing, and invoice accounting troubleshooting.
Troubleshoot end-to-end STP flows across Procurement, Receiving, and Payables.
Monitor/support integrations and loads (FBDI, APIs, OIC/middleware): job monitoring, error handling, reprocessing.
Support payment batches, payment file generation, and bank integration monitoring.
Maintain runbooks/SOPs/knowledge articles; support-controlled production changes and quarterly Oracle update testing/validation.
Provide ops reporting (incident trends, SLA performance, recurring-issue analysis).
Requirements
5 years Oracle Financials experience with strong hands-on Oracle Payables Cloud production support.
Strong understanding of Source-to-Pay invoice-to-pay lifecycle, payments, and financial accounting.
Experience supporting integrations/data loads using FBDI, APIs, and/or OIC.
Preferred / Nice-to-Have
Oracle Procurement and/or Supplier Portal exposure; OTBI/BI Publisher validation; ServiceNow/Jira; banking payment integrations.
What Success Looks Like (first 90 days)
Stabilize invoice/payment support, improve integration/payment monitoring and resolution, and deliver standardized runbooks for core Payables/STP scenarios.