What are the responsibilities and job description for the Site Operations Attendant, Mall position at VENU?
At VENU , work feels like play — but with purpose.
As the global leader in creating unforgettable guest experiences, we combine entertainment, gaming, souvenirs, mobility, and storage solutions to bring more excitement, engagement, and convenience to the world’s top destinations. From ScooterPals® Fur-Wheelers and claw machines to photo capture, arcade games, and smart lockers, our creative programs help venues operate more efficiently, elevate guest satisfaction, and increase revenue — all with ease. Guided by collaboration, innovation, and a passion for excellence, we empower our team members to grow, contribute, and make a meaningful impact.
If you’re seeking a career that’s dynamic, rewarding, and full of opportunity, you’ll find it at VENU .
At VENU , we believe great work deserves meaningful rewards. Our benefits are designed to support your health, financial security, and overall well-being — so you can thrive both personally and professionally:
Benefits Available to Qualifying Full-Time and Part-Time Employees:
- Flexible Time Off – Paid time off that grows with tenure, along with paid holidays.
- Health & Wellness Coverage – Comprehensive medical, dental, and vision plans.
- Retirement Planning – 401(k) plan with 50% company match on the first 6% contributed, including Roth options
- And more!!
Grow your career with great benefits—and even better people!
Responsibilities
As a Site Operations Attendant, you will play an essential role in ensuring that our entertainment venue runs smoothly and efficiently. Whether you're coordinating event logistics, assisting guests, or managing equipment, your dedication and attention to detail will help create unforgettable experiences for our guests.
Maintains a friendly atmosphere while providing product information, answering guest inquiries, handling cash transactions
Troubleshoots minor operational issues with the equipment
Assists with the repairs and maintenance of equipment, including arcade games, prize machines, ride platforms, and other allied equipment
Assists guests with amusement games and prize selection, as well as stocks claw-style games and redemption center
Monitor and enforce safety regulations to ensure a safe environment for all guests
Maintains a clean and orderly area around assigned location.
Performs other duties as assigned.
High school diploma or equivalent
Retail experience preferred.
Experience in equipment maintenance a plus
Effective written and verbal communication skills
Ability to work outdoors in a variety of weather conditions.
Able to thrive in a collaborative, fast-paced environment.
Must be able to work a flexible schedule which may include weekends and/or holidays
Professional attitude in a fast-paced environment
