What are the responsibilities and job description for the Service Technician position at VENU+?
At VENU , work feels like play — but with purpose.
As the global leader in creating unforgettable guest experiences, we combine entertainment, gaming, souvenirs, mobility, and storage solutions to bring more excitement, engagement, and convenience to the world’s top destinations. From ScooterPals® Fur-Wheelers and claw machines to photo capture, arcade games, and smart lockers, our creative programs help venues operate more efficiently, elevate guest satisfaction, and increase revenue — all with ease. Guided by collaboration, innovation, and a passion for excellence, we empower our team members to grow, contribute, and make a meaningful impact.
If you’re seeking a career that’s dynamic, rewarding, and full of opportunity, you’ll find it at VENU .
At VENU , we believe great work deserves meaningful rewards. Our benefits are designed to support your health, financial security, and overall well-being — so you can thrive both personally and professionally:
Benefits Available to Qualifying Full-Time and Part-Time Employees:
- Flexible Time Off – Paid time off that grows with tenure, along with paid holidays.
- Health & Wellness Coverage – Comprehensive medical, dental, and vision plans.
- Retirement Planning – 401(k) plan with 50% company match on the first 6% contributed, including Roth options
- And more!!
Grow your career with great benefits—and even better people!
Responsibilities
The Service Technician performs scheduled preventive repairs with specialized knowledge of maintenance on amusement equipment to Theme Parks, Malls, and other Venues. As a Service Technician you will need to be experienced in equipment maintenance/service, mechanically inclined and willing to work outdoors in inclement weather.
-
Performs maintenance and preventive services for our mobility, locker, strollers, wheelchairs, ECV’s, arcade machines, and other allied equipment
-
Responsible cash collection and deposits
-
Diagnoses and maintains documentation, including maintenance inspection records
-
Troubleshoots/Clean equipment and makes recommendations to clients
-
Completes parts order as needed and prepares equipment, tools, materials for service work
-
Responsible for knowledge of interpreting manuals as required
-
Follow company policies/procedures and performs other duties as assigned
-
Able to thrive in a collaborative, fast-paced environment
Qualifications:
-
High school diploma or equivalent
-
1-3 years of experience in equipment service or maintenance
-
Proficient in Microsoft Office products
-
Mechanically inclined and oriented with troubleshooting skills
-
Effective written and verbal communication skills
-
Ability to work outdoors in a variety of weather conditions
-
Exhibits a willingness to work a flexible schedule that includes weekends and holidays
-
Demonstrates a professional attitude in a fast-paced environment
-
Works independently with limited supervision
-
Travel may be required
Salary : $19 - $21