Medical Assistant

The Medical Assistant is responsible for gathering and documenting patient screening data, obtaining vitals, preparing charts, drawing labs, maintaining their area, assisting providers, and other various activities needed to ensure patient care is prioritized. This role provides patients with safe, quality care throughout their treatment and disease process.

Essential Functions:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.

Key Responsibilities:

• 
  Escorts patients to triage, infusion, or physician exam area.

• Ensure that pre-infusion labs are obtained according to lab protocols.

• Obtains vital signs, weight, and height. Accurately enters information in the EMR.

• Assists with renewing prescriptions.

• Verifies necessary information and records in the medical record.

• Prepares patients for infusion, depending on patient and clinical condition.

• Tracks patients through entry to the next point of service.

• Answers questions regarding patient appointments and testing as needed.

• Completes accurate and timely charting as needed for communication.

• Completes billing events before the end of shift accurately and timely.

• Administers injections to patients, under the direction of a nurse or provider. The MA must ensure that a nurse or provider has assessed the patient and given direct instruction prior to the administration of shots.

• Performs laboratory work and draws specimens per physician’s order.

• Reviews registration sheets with new patients to ensure completion of history. Enter medications in EMR/chart. Reviews allergies and enters allergies in EMR/chart.

• Complies with local, state, and federal regulations pertaining to the clinical laboratory.

• Additional responsibilities may be assigned to help drive our mission of delivering high-quality and compassionate cancer care in our community, for our community, and by oncologists who live in our community.

Key Competencies

• Strong verbal and written communication skills.

• Ability to establish and maintain effective working relationships.

• Demonstrates exceptional assessment, critical thinking, and customer service skills.

• Ability to seek out resources independently and work collaboratively.

• Ability to multitask efficiently.

• Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.

• Ability to function independently.

• Possess excellent time management, communication, and problem-solving skills.

• Excellent phlebotomy skills

Minimum Qualifications:

• High school diploma or equivalent.

• Three (3) years of medical experience required.

• Certified Medical Assistant preferred.

Additional Requirements:

• Great Customer Service Skills.

• Previous experience with OncoEMR preferred.

• Previous Oncology/Hematology experience preferred.

• Ability to travel between office locations as needed.

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