What are the responsibilities and job description for the Clinical & Front Office Medical Assistant position at American Family Care?
Responsive recruiter
Benefits
Role Overview
We are seeking a versatile, high-energy Cross-Trained Medical Assistant to support both our clinical operations and front-desk patient experience. In this dual role, you will be the backbone of our daily workflow, seamlessly transitioning between clinical patient care and essential administrative duties. The ideal candidate is highly organized, efficient under pressure, and deeply committed to providing exceptional patient service.
Key Responsibilities
Back Office (Clinical):
We offer a fast-paced, collaborative team environment where your diverse skill set is valued and utilized daily. This role offers competitive compensation, comprehensive benefits, and the opportunity to be a key player in a growing, dynamic practice.
Compensation: $23.00 - $25.00 per hour
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Benefits
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Role Overview
We are seeking a versatile, high-energy Cross-Trained Medical Assistant to support both our clinical operations and front-desk patient experience. In this dual role, you will be the backbone of our daily workflow, seamlessly transitioning between clinical patient care and essential administrative duties. The ideal candidate is highly organized, efficient under pressure, and deeply committed to providing exceptional patient service.
Key Responsibilities
Back Office (Clinical):
- Prepare exam rooms, room patients, and capture accurate vital signs and medical histories.
- Assist providers with examinations, minor procedures, and clinical charting.
- Perform basic lab tests, blood draws (phlebotomy), and administer injections or medications as directed.
- Ensure strict adherence to OSHA, HIPAA, and infection control protocols.
- Warmly greet patients, manage the check-in/check-out process, and verify demographic and insurance details.
- Collect copays, deductibles, and balances accurately.
- Manage multi-line phones, schedule appointments, and coordinate patient flow to minimize wait times.
- Maintain precise digital records within the Electronic Health Record (EHR) system.
- Certification: Graduate of an accredited Medical Assistant program (CMA or RMA preferred).
- Experience: Minimum of 1–2 years of experience in an urgent care, family medicine, or high-volume outpatient setting.
- Technical Proficiency: Strong hands-on experience with modern EHR systems and digital scheduling platforms.
- Attributes: Exceptional multitasking abilities, clear communication skills, and a professional demeanor under pressure.
We offer a fast-paced, collaborative team environment where your diverse skill set is valued and utilized daily. This role offers competitive compensation, comprehensive benefits, and the opportunity to be a key player in a growing, dynamic practice.
Compensation: $23.00 - $25.00 per hour
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Salary : $23 - $25