Head of Client Partnerships

Vention is a global engineering partner to tech leaders and fast-growing startups, combining 20 years of product development expertise with an AI-first approach and a reputation for reliable delivery.

Now we’re hiring a Head of Client Partnerships to build and lead the function in the U.S. You’ll define the vision, hire and mentor a high-performing team, and shape how we grow long-term value across key accounts.

What you'll do

• Hire, lead, and inspire an initial team of 6 client partners across the US
• Define and build a repeatable client portfolio management framework that scales across verticals and client segments
• Own and grow a portfolio of strategic clients, acting as a player-coach for your team
• Partner with founders, CTOs, and senior stakeholders to deliver long-term value and impact
• Build and institutionalize account strategies, QBR structures, growth models, and expansion roadmaps
• Collaborate closely with Sales, Delivery, Talent, and Marketing to align on success criteria
• Monitor key account health indicators and surface strategic insights to executive leadership
• Champion client feedback and bring insights into product/service evolution
• Be the cultural and strategic foundation of a team that will shape Vention’s future

What you bring

• 8 years in account management, client success, or software consulting, including 5 years in a leadership role within client partnerships
• Experience managing a minimum portfolio of $40M in recurring revenue or a billable headcount of 400 FTEs
• A proven builder who has created and scaled CP processes, not just inherited them
• Deep expertise in client growth strategy, stakeholder mapping, and value delivery
• Background in software development services, software consulting, or tech delivery
• An excellent communicator, credible with both founders and engineers
• A strong leader with a proven talent for mentoring and developing teams
• Highly data-literate, using KPIs (NRR%, CM%, growth, churn), account health, and market data to drive decisions
• Thrives in ambiguous, fast-paced environments with a strong sense of ownership
• Bonus: Experience in VC-backed startup ecosystems

What you'll get

• Work mode – hybrid 2 days onsite in New York office
• 100% employer-covered medical insurance (including dependents). Comprehensive dental and vision coverage available for employees and dependents.
• 401(k) with 4% company match
• Leadership coaching and professional development budget
• 2 weeks of PTO in the first year (increasing with tenure) winter break 2 volunteer days
• Access to a broad benefits discounts package through the Insperity Marketplace.
• Pet-friendly office, high-growth culture, and regular team events

Diversity, Equity & Inclusion

Vention is an equal-opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications and business needs.

Why Vention

• Accelerate your career at the intersection of AI, product, and high-growth startups
• Design and build processes from scratch, helping founders deliver the next generation of transformative tech
• Join a team that values excellence, clarity, speed, and humanity – think bigger, sell smarter, grow faster