Server

SUMMARY

The server will be responsible for taking orders from and serving food to members and guests. Duties will mostly include taking food and drink orders and writing them down on order slips and ensuring that tables are served properly.

Duties/ Responsibilities:

• • • Provides immediate attention to all guests upon seating.
    • Describes and specials of the day to the guest. Answers questions regarding any menu item and offer suggestions of menu items when appropriate.
    • Takes food and beverage orders from guests and delivers food to guest promptly after preparation.
    • Follows-up with guests to ensure satisfaction. Replenish items as needed.
    • Participates in pre-shift meetings and taste tests.
    • Maintain organized workstations and side work duties.
    • Accountable for checks and cash transactions. Utilizes Point of Sale System.
    • Follow established systems for taking, placing, and delivering orders.
    • Follows established standards for greeting, cocktail service, and food delivery and general service techniques.
    • Practices tray service for all food and beverage service.
    • Incorporates safe work practices in job performance.
    • Maintains flexibility to take on new and different tasks as directed by the department manager.
    • Attend staff meetings.
    • Follows-up with guests to ensure satisfaction. Replenish items as needed.

Skills/Abilities

• Ability to apply basic math skills. 
• Ability to manage a wide variety of activities at the same time.
• Positive, engaging personality, and professional appearance.
• Exceptional interpersonal and communication skills.
• Strong task and time management abilities.

EDUCATION and/or EXPERIENCE 

• One to three months related experience and/or training. 
• High School or equivalent education required. 
• Alcohol Awareness Training
• Must be at least 18 years of age
• Must be able to pass a background check

PHYSICAL Requirements:

• Must be able to stand, walk, bend, etc. for extended periods, and lift 25 to 50 lbs.
• high physical stamina to handle long shifts, typically standing and walking for 6–8 hours.
• lifting/carrying trays up to 50 lbs, constant bending, stooping, reaching, and navigating fast-paced environments while balancing plates.
• Carrying, balancing, and maneuvering through crowded, often noisy, environments.
• Handling objects, serving food, and operating POS systems continuously.
• Potential exposure to heat from kitchens and varying, often loud, temperatures in the dining area.

Ventana Canyon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Ventana Canyon makes hiring decisions based solely on qualifications, merit, and business needs at the time.