What are the responsibilities and job description for the Golf Shop Attendant position at VENTANA CANYON ALLIANCE LLC?
Summary:
We are seeking a Golf Shop Attendant with a positive attitude to create a warm and friendly atmosphere and to ensure a consistent quality of customer service to our members/guests. All duties of the position shall be performed with a commitment to the highest level of customer service.
Essential Functions:
- Assist in maintaining the overall appearance, attractiveness and cleanliness of the golf shop, merchandise, and surrounding areas.
- Administers all point of sales application as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments all policy and procedure revisions and updates.
- Handle special orders for members by placing orders with the Merchandise Manager.
- Answering telephone, reconciling daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment.
- Maintain gift certificate procedures.
- Attends staff meetings.
- Identify and capitalize on opportunities to serve the customer’s need for golf merchandise, equipment, or other special requests.
- Displaying new merchandise arrivals.
- Restock merchandise.
QUALIFICATIONS:
- Ability to read and speak English may be required to perform the duties of the job.
- Highly motivated to achieve goals, excellent organizational skills with strong computer skills.
- All other duties as assigned.
- Able to apply basic math skills and able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Must be able to pass a background check.
- Must be at least 18 years of age.
EDUCATION and/or EXPERIENCE:
- High School Diploma or GED.
- Six months golf shop related experience and/or training.
- Must be able to work various shifts, weekends, and holidays.
Physical Requirements:
• Must be able to physically reach, bend, stoop, kneel, and lift up to 50 pounds.
- Prolonged periods standing or walking.