What are the responsibilities and job description for the Loan Servicing Administrator - Phoenix, AZ position at Vensure Employer Solutions?
About Us
We are a private equity real estate firm redefining the norms of credit and structured finance. Backed by 115 years of combined leadership experience and a team built for agility, depth, and discipline, we're reimagining how private capital intersects with commercial real estate—and how exceptional teams drive meaningful outcomes for investors.
Position Summary
We're seeking a Director of Asset Management to lead loan and portfolio performance across RRA's commercial real estate credit platform. This is a hands-on leadership role overseeing transitional and bridge loans — from proactive borrower engagement and risk management to workout and REO resolution.
The ideal candidate is decisive under pressure, fluent in complex loan structures, and thrives in environments where speed, judgment, and precision matter.
Essential Duties And Responsibilities
Within the first 12 months, success in this role will look like:
To Excel In This Role, You Must Be
We are a private equity real estate firm redefining the norms of credit and structured finance. Backed by 115 years of combined leadership experience and a team built for agility, depth, and discipline, we're reimagining how private capital intersects with commercial real estate—and how exceptional teams drive meaningful outcomes for investors.
Position Summary
We're seeking a Director of Asset Management to lead loan and portfolio performance across RRA's commercial real estate credit platform. This is a hands-on leadership role overseeing transitional and bridge loans — from proactive borrower engagement and risk management to workout and REO resolution.
The ideal candidate is decisive under pressure, fluent in complex loan structures, and thrives in environments where speed, judgment, and precision matter.
Essential Duties And Responsibilities
Within the first 12 months, success in this role will look like:
- Delivering real-time visibility into portfolio performance, risks, and resolutions across all active and non-performing loans.
- Leading successful restructures, workouts, or REO sales that preserve or enhance investor value.
- Strengthening borrower relationships and servicing coordination, ensuring compliance and timely execution.
- Partnering cross-functionally with legal, servicing, accounting, and investment teams to streamline decision-making and enhance portfolio returns.
- Manage and monitor a portfolio of commercial bridge and structured loans, identifying early risk indicators and implementing corrective actions.
- Direct workout strategies for underperforming or defaulted assets, including restructures, deed-in-lieu, foreclosure, and REO management.
- Coordinate with external counsel, receivers, property managers, and brokers to maximize recovery.
- Drive reporting accuracy and portfolio insights through KPI tracking, cash flow analysis, and performance dashboards.
- Provide actionable feedback loops to credit, underwriting, and investment teams to strengthen new loan origination discipline.
To Excel In This Role, You Must Be
- A credit-first thinker — able to assess borrower strength, collateral value, and risk with precision.
- A calm problem-solver — thrives in workout or "messy” situations where structure and strategy are needed.
- Data-driven and disciplined — produces error-free reporting and analysis that drive decisions.
- A collaborative leader — influences without ego and partners across teams to deliver results.
- Strong understanding of bridge lending, CRE loan documentation, and credit performance metrics.
- Desire to work on-site in Phoenix, AZ. and contribute to a high-performance, entrepreneurial culture.
- Bachelor's degree in Finance, Real Estate, or related field (MBA or CFA a plus).
- 8 years in commercial real estate asset management on the credit side, ideally with a lender, debt fund, or special servicer.
- Proven experience handling loan restructures, defaults, and REO processes.
- Advanced Excel and portfolio analysis skills; Power BI and Argus experience preferred.
