What are the responsibilities and job description for the Senior Technical Consultant position at Vendavo?
We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Operations team. You’ll be joining a people-focused company, and as a Senior Technical Consultant you will play a key role in supporting the full software implementation lifecycle, including software development, system configuration, customization, interface configuration, unit testing, data extraction, data monitoring, and data loading. The Technical Consultant will also provide ongoing operational and technical support to ensure system reliability and performance.
This role requires strong analytical and problem-solving skills, a keen attention to detail, and the ability to collaborate effectively with cross-functional teams and clients.
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- Analyse incidents, perform root cause analysis, and implement permanent fixes or workarounds
- Collaborate with functional SMEs and infrastructure teams to ensure issue resolution
- Develop, debug, and deploy minor code changes and configuration updates
- Configure application and interfaces according to the client specifications.
- Perform unit testing and assist with Integration and user acceptance testing.
- Contribute to Interface design, development, and testing.
- Extract, monitor, and load data to support business activities and downstream needs
- Write and optimize SQL queries, stored procedures, and scripts for data validation and troubleshooting.
- Support release deployments, environment validations, and production cutovers
- Prepare and maintain technical documentation, configurations, and standard operating procedures
- Continuously identify opportunities for process improvement and automation
- Willing to work in rotational shifts and weekends.
- Prefer a Bachelor’s degree or equivalent experience in Computer Science, Engineering, or a related discipline.
- 5 years of experience in software development & delivery of enterprise software implementations using Java/J2EE technologies and Oracle.
- Ability to work independently or in a team environment and effectively meet project deliverables on time
- Strong debugging and troubleshooting skills across all application tiers — UI, API, and database
- Good understanding of High-Tech/Semiconductor industry concepts, such as product hierarchies, pricing, channel data, revenue process etc.. data flows
- Ability to analyse issues across raw data, application logic, and database layers.
- Strong analytical, communication, documentation, and customer-facing skills.
- Ability to multitask and operate effectively in a fast-paced, global support environment
- Experience with ticketing systems (e.g., Service Cloud, Jira or Zendesk) and monitoring tools.
- Familiarity with release management, deployments, and regression testing.
- Professional growth and Development opportunities.
- Working within a team of friendly, skilled people where help is always within reach
- Flexible working hours
- 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday
- High-end laptop (Windows or Mac)
- Competitive pay and bonus
- 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year.
- 16 hours of paid volunteer time off per year
- 26 weeks of paid maternity leave and 10 days of paid paternity leave.
- 12 wellness leaves for women employees
- Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.
- Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered.
- Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered.
- Provident fund contributions
THE VENDAVO STORY
Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people.
OUR SAAS PRODUCTS
Our B2B pricing and selling solutions include Vendavo’s Pricing & Strategy Management (Pricepoint, Enterprise Pricing Platform, Deal Price Optimizer, and Vendavo AI), Sales & Quoting Solutions (Intelligent CPQ and Sales Optimizer), Profit and Margin Analytics (Profit Analyzer and Margin Bridge Analyzer), and Incentive & Channel Operations (Rebate and Channel Manager). You can learn more about our products here.
OUR FUNDING
We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space.
OUR CULTURE & YOU
We collaborate with our customers unlike any others in our industry. Anchored in our values (Integrity, Customer Centricity, Innovation, Clarity, Collaboration), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners.
Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments.
EMEA and California residents applying for positions at Vendavo can see our privacy policy here.
OUR TEAM IS GROWING. YOU WILL TOO.