District Manager - Facilities Services

As a District Manager at Velociti Services you will have full P&L accountability for your assigned district and are accountable for all operational services across the assigned district, ensuring that the Operations teams are providing consistent, professional, and quality service to customers in their book of business. They will represent Velociti Services to their customers as being the world’s best service organization and have an active focus on safety and compliance policies, standards, and procedures established by the Velociti Services, by our clients (via contractual requirements), and by regulatory authorities across the organization.

Within Velociti Services EVERYONE SALES! This position is responsible for driving sales throughout assigned territory. The District Manager will promote inside sales with current customers but also outside sales, attracting new clients through networking and promoting solutions to potential clients.

Responsibilities:

• Provide coaching and development to direct reports to ensure commitment to enhancing our service culture
• Partner with Sales, Finance, and P&C leaders to maintain a holistic approach to managing all aspects of the team’s performance
• Look for opportunities to increase services provided to customers with an awareness of the benefits of transitioning accounts to adjacent divisions
• Develop strategies that promote optimal regional success while translating to the team how local strategies align with the ultimate goals of Velociti Services
• Administer and / or implement quality and performance systems, programs, processes, procedures and / or plans throughout the organization
• Develop and maintain a good, professional working relationship with all customers, establishing a clear line of communication at all levels and lines of service. Ensure an active client visitation
• program is maintained
• Prepare for and participate in weekly senior management meetings to discuss key business initiatives, compliance, financial updates, new business, and operational performance
• Generate and participate in monthly and quarterly performance reviews for the organization and for external
• Identify current client needs in other verticals and advertise other services
• Network with potential clients providing solutions to issues they have
• Develop proposals and pricing in response to customer RFPs
• Participate in sales and operational performance presentations to clients
• Ability to read, analyze and interpret financial reports and legal documents
• Maintain overall compliance culture with all safety, security, compliance and quality standards and procedures established by Velociti Services, by our Clients, and by regulatory authorities
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
• Possess and utilize effective listening skills
• Ability to effectively present information to North America Senior Leadership Team, public groups, and Customer Senior Leaders
• Other duties as assigned or requested

Qualifications:

• 4 or more years of leadership experience in an operational environment
• Previous facilities management leadership experience, is a must
• Experience working with Microsoft Office software applications, including Outlook, Excel, and Word.
• Leadership skills which demonstrate the ability to inspire a decentralized team toward the common goal of delivering stellar service to customers and producing strong profits for the organization
• Demonstrated experience in the implementation of scalable processes and org structures
• Proven track record of consecutively exceeding sales objectives

Requirements & Pre-Employment Screening

• Must be able to pass a pre-employment drug screen
• Must successfully pass a background check, including any site-specific requirements if applicable
• Must possess a valid driver’s license
• Must maintain a clean Motor Vehicle Record (MVR) in accordance with company standards
• Must be eligible to drive on behalf of the company

Physical Requirements

Applicants for this role must be able to:

• Climb small to medium flights of stairs multiple times a day
• Standing for extended periods of time
• Approximately equal amount of time sitting and walking
• Able to hear and speak into a telephone
• Close visual work on a computer terminal
• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments

Benefits:

Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well-being of our team members:

Company-Provided Benefits (Full-Time, 30 Hours per Week)

• Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
• Short-Term Disability Insurance

Voluntary Benefits:

• Medical and Dental Insurance
• Additional Life and AD&D Insurance
• Supplemental Short-Term Disability Insurance
• Long-Term Disability Insurance
• Hospital Indemnity, Accident, and Critical Illness Insurance

Retirement:

• 401(k) Retirement Plan available for all team members

Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.