Information Technology Specialist

Vedder Holsters is seeking a dependable, detail-oriented IT Specialist to support and maintain our internal technology systems. This role is critical to keeping our operations running smoothly across production, shipping, customer service, and administrative teams.

The ideal candidate is hands-on, proactive, professional, and comfortable supporting both Windows and Apple environments, with a strong focus on system uptime, security, and continuous improvement.

Key Responsibilities

• Maintain and support company IT systems, networks, and devices
• Troubleshoot hardware, software, and connectivity issues across departments
• Install, configure, and deploy computers, peripherals, and mobile devices
• Migrate users, systems, and data as needed (onboarding, upgrades, replacements)
• Manage and support Apple devices (macOS, iOS) — proficiency required
• Ensure systems, software, and security patches are kept current
• Assist with system improvements, automation, and efficiency initiatives
• Support user access, permissions, backups, and security best practices
• Document systems, processes, and troubleshooting steps
• Provide timely, courteous, and professional support to all staff
• Balance multiple tasks and priorities in a fast-paced environment

Required Qualifications

• Proven experience in an IT support, IT specialist, or systems support role
• Strong proficiency with Apple devices and macOS environments (required)
• Solid understanding of Windows systems, networking, and common business software
• Experience troubleshooting both hardware and software issues
• Ability to install, configure, and maintain computers and user accounts
• Strong communication skills with a courteous, professional demeanor
• Ability to multitask, prioritize, and work independently
• Proactive mindset with the ability to identify and suggest system improvements
• Strong attention to detail and follow-through

Preferred Qualifications

• Experience supporting small-to-mid-size business environments
• Familiarity with cloud services, security best practices, and backups
• Experience with user migrations, device lifecycle management, or automation tools
• Certifications (Apple, Microsoft, CompTIA, etc.) are a plus but not required

Why Work at Vedder Holsters

• Stable, growing company with in-house operations
• Hands-on role with real impact across the organization
• Opportunity to improve systems, processes, and security
• Collaborative team environment with clear expectations

Vedder Holsters is an Equal Opportunity Employer and a Drug Free Workplace.

Schedule:

• Day shift
• Monday to Friday

Our Founding Promise:

Vedder Holsters was founded with a promise to create a workplace where our team feels inspired, fulfilled, and appreciated. While our mission drives us to empower gun owners with exceptional gear, this commitment to our people remains the heartbeat of who we are- fueling a positive, rewarding environment where craftsmanship thrives and every team member is proud to contribute.

Job Type: Full-time

Pay: $ $26.66 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $27