What are the responsibilities and job description for the Salesforce Integration Architect position at VDart, Inc.?
Job Title: Salesforce Integration Architect
Location: New York City, NY / Salt Lake City, UT
Duration: / Term: FTE
Experience Desired: 10 Years
Job Description:
- Architectural Strategy: Define the roadmap for moving from standard Email-to-Case to a Mulesoft-driven agentic solution.
- Stakeholder Advisory: Act as the primary technical point of contact for client stakeholders, translating business trade-offs into technical requirements.
- Operational Excellence: Leverage a pool of developers to ensure production readiness, security, and performance across the service ecosystem.
- Strategic Evaluation: Lead "build vs. buy" decisions regarding third-party tools to meet specific regulatory or performance standards.
- Integration Governance: Design and manage robust integration patterns between Salesforce and Mulesoft to resolve complex threading and compliance gaps.
What You Will Bring
- Must Have Experience
- Hands-on Development: Deep, practical experience developing with Apex, Flows, and Lightning Web Components (LWC) to build custom, high-performance solutions.
- Salesforce Infrastructure & Service Cloud: Extensive expertise in Service Cloud architecture, including case management, record type configurations, and service console optimization.
- Mulesoft & Middleware: Proven track record designing APIs and integration flows that replace native Salesforce functionality with high-scale middleware solutions.
- High-Scale Email Integration: Specific experience with complex email-to-case logic and troubleshooting large-scale routing and security requirements.
- Regulated Industry Expertise: Deep understanding of the data sensitivity, security, and compliance requirements inherent in a Tier 1 financial institution.
- Nice to Have Experience
- MS Graph API: Experience with MS Graph API integrations for managing enterprise communication data.
- Agentic Solutions: Experience building or overseeing "agent-style" automation beyond standard Salesforce Agentforce.
Key Skills:
Salesforce Service Cloud, MuleSoft, API Integrations, Email-to-Case, Apex, LWC.
Salary : $150,000 - $180,000