District Technology Coordinator

Job Goal(s):

Under the direction of the VBISD Director of Technology Services, the District Technology Coordinator will serve the assigned district(s) as the team leader for technical support of staff and service functions.  They will: provide technical expertise where appropriate; coordinate efforts and supervise other local Technology Services staff; assist with prioritization and oversight of technology work orders; manage technology-related projects; and facilitate resolution of other technology issues for the district(s). This individual should maintain a high standard of customer service philosophy and responsiveness to technology needs.  

Minimum Qualifications:

Education:

Bachelor’s degree in Technology, Computer Science or a related field is preferred.  Five or more years’ experience and/or industry certifications may be used in lieu of a degree.  Two years minimum of recent and relevant, progressively more responsible experience managing, maintaining and providing technology solutions preferred. 

Work Experience:

Previous experience/understanding of current Windows and Apple OS, electronic media technology, mobile device management, device imaging, firewall/router/switch protocols and configuration, video conferencing solutions and web protocols is preferred.

Skills:

• Require demonstrated knowledge in managing operating systems, network connections, enterprise technology environments, etc.
• Possess good interpersonal skills to relate well to persons at all levels of technical competency
• Possess demonstrated leadership skills

Essential Job Functions:

• Serve as team member/leader for technical support staff – both for VBISD and any partnering districts as assigned.
• Assist with the design, creation, documentation, and implementation of processes and systems which optimize and implement efficient   technology support practices for LEA operations.
• Oversee day-to-day technology operations of the partnering district(s).
• Provide leadership in the areas of enterprise computing - including but not limited to: networks; servers; virtualization; backups/restores; storage systems; applications; databases; integrations; etc.
• Monitor work orders/tickets, assign/reassign/escalate tickets as needed to meet optimal service levels and resolve as needed.
• Facilitate the resolution of tickets as needed by providing consultation to technical staff and users, providing technical expertise, coordinating  resources for resolution and escalation, etc.
• Maintain a base knowledge and understanding of the technologies in use in public schools, and needed for the operation of schools, including but not  limited to end user computing devices, networks, databases, data,  applications, etc.
• Oversee the budgeting process, technology assessment and purchasing, invoicing and purchase orders, E-rate and other related activities as needed.
• Provide project management of technology projects as needed, including but not limited to; creating project plans and charters, obtaining cooperation/input/buy-in from stakeholders, resource allocation, progress monitoring, risk management, project completion and review.
• Create and deliver reports/updates to the VBISD Technology Site  Coordinator and local district administration as appropriate.
• Document district systems, processes, procedures, and technology inventory.
• Contribute to the evaluation process of technical staff as appropriate.
• Evaluate and document district technology standards on an ongoing basis.
• Evaluate new technologies and make recommendations as to their use.
• Perform other duties as assigned by the VBISD Director of Technology Services.
• Regular and reliable, in person attendance.
• Valid driver's license required.

Terms of Employment: As per master agreement and provisions established by the Van Buren Board of Education. 

This posting and our online application can be found on the Van Buren ISD’s website at www.vbisd.org under Employment.  If you do not have access to a computer with internet access, you may use a computer at VBISD by calling 269-539-5218. 

Position is open until filled.  

In-house staff must fill out the online internal application.