What are the responsibilities and job description for the Receptionist - Law Firm position at Vaziri Law Group?
Vaziri Law Group is a respected personal injury law firm dedicated to providing top-notch legal services to our clients. We are seeking a professional and proactive candidate to join our team in San Gabriel. This position offers the opportunity to be an integral part of a fast-paced, dynamic office environment. Work hours are Monday to Friday, 8:30am to 5:30pm.
Job Responsibilities:
- Phone Call Management: Handle inbound calls, screen and transfer calls, record messages for new inquiries, and resolve client concerns professionally.
- Client Reception: Welcome new and existing clients, verify case details, and direct them to the appropriate team member.
- Mailroom and Fax Management: Collect, sort, and process incoming mail and faxes, ensuring timely and accurate routing to the correct team or department.
- Office Coordination: Monitor and track mail and supplies, coordinating between multiple office locations to maintain efficiency.
- Administrative Support: Assist with office supply inventory, facilitate document pickup for clients, and support overall office operations.
Qualifications:
- Fluent in Mandarin and Cantonese, as many clients speak these languages.
- Previous experience in a customer service setting preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High level of professionalism and empathy in client interactions.
Benefits:
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Retirement savings plan.
- Paid time off and holidays.
- Professional development opportunities.
- For the right candidate, we might sponsor the work visa.
Vaziri Law Group, A.P.C. is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex including pregnancy, age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.
