Full Time Style Advisor

The Style Advisor is a brand ambassador who inspires confidence in customers and their colleagues. They are accountable for delivering the highest level of customer experience, exceeding their commercial objectives, and adhering to all operational policies and procedure.

Pays $20.50/hr plus 2% commission of all sales.

Customer Experience

• Act as the Ambassador for the brand to create and cultivate a culture of trust and community.
• Build relationships with existing and new clients.
• Deliver the brand service ceremony in all client interactions.
• Exceed client expectations and go the ‘extra mile’ in every interaction.
• Support the execution and implementation of retail events and activities.

Commercial and Operations

• Drive sales and KPIs through meaningful customer interactions.
• Provide feedback to the store management team on new opportunities to improve sales and operations in the store.
• Keep up to date with product knowledge and fashion trends.
• Follow all operational procedures and policies, raise noncompliance or risk to management.
• Maintain store standards in line with brand guidelines.
• Maintain back of house standards and guidelines in line with company policy and procedures.

The Candidate

• Customer centric and passionate about delivering exceptional levels of service.
• A strong team player.
• Has a high attention to detail.
• A strong passion for all things fashion and is up to date with current market trends.
• Agile in ways of working and can adapt to meet the needs of the business.
• A minimum of 1 years’ experience in a similar role.
• Flexible to work shifts in line with store opening hours including weekends, evenings, and public holidays.

Benefits

• Employee Purchase Scheme with 50% off for employees.
• Friend and Family Purchase Scheme with 20% off.
• Uniform allowance.
• Events and socials.

Who We Are

Founded in 2015, Varley is a fashion brand rooted in movement. Headquartered between London, Los Angeles, and New York, it remains an international, family-run business, with quality and community at its heart. Offering a curated wardrobe of contemporary and active collections for the modern woman, Varley exists to instil quiet confidence with clothing that is made to move and evolve with your everyday.

Our People

We think of ourselves as an international family-run business that embodies our founders’ commitment to creating timeless collections for the modern woman. What started as a company of two, has grown into a close-knit team of thinkers, creators, and innovators, taking care of our clothes, each other, and our community. Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women. We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another. Everything else should take care of itself.

Company Values

WE ARE THE SUM OF MANY PARTS

We may have two founders, but we are the sum of many parts. The journey is just as important as the destination. We look after one another. We promote diversity and inclusivity as central parts of the culture we are building. We are less when we don’t include everyone. Our successes and our failures we make as a team not as individuals.

WE PURSUE QUALITY IN EVERYTHING WE DO.

We should chase perfection in everything we do. Growth is a result of improvements to every aspect of what we do, not just reliant on an individual or department. We grow together.

WE EMBRACE POSSIBILITY AND PUSH BOUNDARIES:

We believe that there are no limits to what we can achieve. We encourage innovative thinking, pushing boundaries, and embracing new possibilities. We constantly challenge ourselves to think beyond the ordinary and create extraordinary outcomes.

DATA-DRIVEN DECISIONS AND PURPOSEFUL ACTIONS:

We base our decisions and actions on data and reason, not on hope. We prioritize and justify our choices through thoughtful analysis. We think before we act, understanding the impact of our actions.

OUR BRAND IS TIMELESS AND VALUABLE:

Our brand is our most valuable asset, and we treat it with the utmost respect. We recognize that our brand will outlive us and strive to enhance its value through everything we do. We prioritize long-term growth over short-term gains, ensuring the longevity of our brand's reputation.

WE NEVER COMPROMISE OUR PRODUCT.

We believe the best form of marketing is to make better product. Let word of mouth be the most powerful marketing channel. Constantly improve, however marginal a gain. Our product is defined by the quality not price.

WE RESPECT AND EXCEED CUSTOMER EXPECTATIONS:

We deeply appreciate and value those who choose to consume our brand. We consistently strive to surpass their expectations in every interaction. Our goal is to transform customers into passionate advocates who enthusiastically share their positive experiences with others.

WE CHOOSE PARTNERS WHO REFLECT OUR VALUES:

We view our suppliers, service providers, and stockists as partners, not mere business relationships. We carefully select partners who align with our values and standards. We understand that the company we keep reflects our brand's integrity and reputation.

WE GROW OUR BRAND BY EMPOWERING OTHERS:

We understand that the way we present information is just as crucial as the information itself. We focus not only on what we do but also on how our actions positively impact others. We aim to empower and support those around us, fostering growth and creating meaningful connections.

RESPONSIBILITY IS AT THE CORE OF EVERYTHING WE DO:

We believe that responsibility is as fundamental as the fit of a garment. We prioritize ethical practices and sustainability in all aspects of our business. We are accountable for our actions and strive to make a positive impact on our environment and communities.

KINDNESS IS OUR GUIDING PRINCIPLE:

We prioritize treating others with respect, empathy, and understanding. We believe that kindness creates a positive work environment and fosters strong relationships with our team members, partners, and customers.

Benefits:

• Employee discount
• Flexible schedule
• Work Location: In person