What are the responsibilities and job description for the Desktop Support Analyst position at VARITE INC?
VARITE is looking for a qualified < Desktop Support > for one of its clients located in < Boise,ID >.
WHAT THE CLIENT DOES?
The company started out as a hardware/software vendor, but over time added more subscription-based services.
WHAT WE DO?
Established in the Year 2000, VARITE is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850 global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.
HERE'S WHAT YOU’LL DO:
Job Details:
ReqID: 10732517
Role : Desktop Support
Duration: 6 months
Location: Boise,ID Onsite
Pay Rate Range: $21.42 - 22.05/hr.
Job Details:
• Provide first and second level support. Support L1 technicians, including providing guidance and serving as an escalation point
• Regularly add to knowledge base, by documenting and sharing solutions
• Assist with additional projects outside of regular daily tasks, as directed by host and/or team leads
• Troubleshooting all hardware and accessories issues (ie desktops, laptops, monitors, keyboard/mice, printers, mobile devices, A/V equipment)
• Advanced issued mobile phone and tablet support, utilizing Intune, Duo, and applying specific configurations of tablets and mobile devices for individual department needs
• 3-5 years or more providing end-user technical support preferred
• A Certification preferred
• Detailed knowledge of the following technologies:
• Active Directory
• Windows XP, 7, and 10
• Knowledge of anti-virus / anti-malware programs
• Microsoft Office suite
Skills: IT IS_Service Desk
Experience Required: 6-8
WHAT YOU’LL NEED TO WIN:
Microsoft Office suite , Building / imaging computers ,Wiring / Cabling ,Network technologies, Installation and support of wide range of peripherals.
If this opportunity interests you, please respond by clicking on EasyApply.
BENEFITS:
We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. Eligible employees may receive:
- Health Insurance: Medical, dental, and vision coverage
- Retirement Plans: Participation in a company-sponsored retirement savings plan.
- Legal Service Plans: Offering access to attorneys for legal advice and representation.
Know someone who would be perfect for this role? Refer them to us and if they are hired, you could be eligible for our employee referral bonus! Help us grow our team with top talent from your network.
VARITE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Salary : $21 - $22