What are the responsibilities and job description for the Information Systems Manager position at Varex Imaging?
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Summary
The Manager of the Enterprise Services Team is responsible for streamlining and optimizing the company’s application portfolio, acting as an active gatekeeper for new and existing applications, and leading a team dedicated to operational excellence, security, and continuous improvement. This role requires strategic vision, strong leadership, and a commitment to collaboration and innovation.
Job Description
Performs all required management responsibilities including but not limited to: implementing the company's policies, programs, and guidelines; ensuring employee productivity and growth; managing resources; knowing Varex’s business; and maintaining functional, technical, and external market awareness necessary for managing immediate organization. Typically focused on internal IT service delivery for employees, but may have an external client focus if involved with company-hosted, web-enabled, or outsourced solutions delivery.
Key Responsibilities
Application Portfolio Management
- Conduct comprehensive inventory and assessment of all hosted applications (internal, third-party, cloud).
- Analyze applications to identify redundancies, overlaps, and gaps; develop strategic plans for consolidation and reduction.
- Establish and enforce robust administration and governance practices for application usage, licensing, performance monitoring, and compliance.
- Actively monitor application relevance and usage through regular audits and user feedback.
- Evaluate and endorse new applications to ensure alignment with company goals and minimize complexity
Leadership & Team Development
- Lead by example in time management and project prioritization
- Develop a skills and capabilities matrix; provide mentoring, feedback, and professional growth opportunities.
- Encourage continuous learning and support career development
- Promote seamless collaboration between IT operations, service management, and business stakeholders to improve service delivery
- Develop and implement processes that enhance the reliability, efficiency, and responsiveness of enterprise applications and services
- Coordinate incident management and problem resolution to minimize downtime and maintain business continuity
- Support and implement security initiatives to safeguard enterprise applications
- Prioritize tasks, delegate effectively, and utilize project management tools for tracking progress
- Foster a culture of continuous improvement by regularly reviewing application performance and implementing best practices
Strategic Planning & Innovation
- Develop and communicate a long-term vision for the team, aligned with organizational strategy.
- Optimize resource utilization, manage budgets, and seek additional resources as needed.
- Encourage collaboration and cross-training to build a resilient, adaptable team.
- Stay current with technology trends; evaluate and implement innovative tools and processes.
- Set clear, measurable goals and objectives for the team, aligned with organizational priorities.
- Monitor progress, adjust strategies, and conduct regular performance reviews.
- Recognize and reward outstanding contributions; address performance issues promptly.
Experience Required
- Enterprise Application Management: Proven experience in managing large portfolios of enterprise applications, including inventory, assessment, consolidation, and governance.
- IT Service Management: Hands-on experience implementing ITIL, ITSM, or similar frameworks for service delivery, incident management, and process optimization.
- Security Initiatives: Experience supporting and implementing security best practices for enterprise applications, including compliance and risk management.
- Project and Time Management: Demonstrated ability to prioritize tasks, delegate responsibilities, and utilize project management tools to track progress and outcomes.
- Team Leadership & Mentoring: Experience leading technical teams, developing skills matrices, mentoring staff, and fostering professional growth.
- Strategic Planning: Experience developing long-term vision and strategy for IT teams, aligning technology initiatives with organizational goals.
- Continuous Improvement: Track record of promoting and implementing continuous improvement practices within IT or enterprise services teams.
- Communication & Collaboration: Strong communication skills, with experience collaborating across departments and presenting to senior leadership. Performance Management: Experience setting measurable goals, conducting performance reviews, and managing team performance.
Qualifications
- B.S. degree in Information Systems, Computer Science, or related field.
- 7 years of experience in IT service management, application portfolio management, or related areas.
- Experience with application governance, security initiatives, and incident management processes.
Time Type:
Full time
Job Type:
Regular
Work Shift:
N/A
Pay Rate Type:
Salary
Benefits and Perks
Varex Imaging provides competitive pay and benefits to support the financial, physical, and emotional well-being of the people who make our company successful.
- Medical Insurance
- Dental/Vision
- 10 Paid Holidays
- PTO
- Employee Stock Purchase Plan
- 401K match
- Paid Parental Leave
- Short & Long-Term Disability and Life Insurance
- Competitive Pay
- Flexible Schedules
- Variety of Shift Options
- Free Safety Shoes
- Friendly Work Environment
- On-site Cafeteria, Company Nurse, Credit Union, and Gym
- Free Coffee and Soda
- Tuition Reimbursement
- Employee Referral Program
- Career Advancement Opportunities
- Employee Discounts
- EV Charging Stations
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
