What are the responsibilities and job description for the Principal Product Manager position at Vapi?
Vapi (/ˈwɑːpi/)
- We’re creating the shift to voice as humanity’s default interface.
- We’re the most configurable platform for deploying voice agents.
- We’re grown to 400,000 developers in 20 months, adding 2,000 every day.
- Try talking to Vapi now!
- Enterprise revenue 5×’ed in a year. The bar’s moved up into the stratosphere: keep developers smiling, keep nothing breaking, and keep enterprise trust growing.
- We need a Principal PM to look at our next growth segment, and say: “cool, here’s the plan, here’s what matters, here’s what we’re shipping, and here’s how we’ll know it worked.”
- We need a product-whisperer to hang with our C-suite, and make Vapi noticeably better at product management.
- 30 Day:
- Become unreasonably dangerous on the Vapi platform and business.
- Figure out where real users get stuck, and where enterprise deals die in legal purgatory.
- Write a “here’s the mess here’s the opportunity” brief for your segment.
- Turn Eng/Design/GTM into a well-oiled effective shipping machine.
- 60 Day:
- Turn your vision into a crisp strategy. Not a 157-page novel.
- Ship 1 high-leverage improvement that visibly moves adoption, engagement or retention.
- Own and execute on a 12-month rolling roadmap with measurable success.
- Turn data into knowledge. As someone should totally have said: it’s ok to fail, it's not ok not to understand why.
- 90 Day:
- Deliver a step-function improvement in a core metric for your initial customer segment.
- Make that segment feel boringly excellent: fewer fire drills, more compounding wins.
- Raise the bar across Vapi by demonstrating clarity, speed, honesty, and customer empathy. Help turn Vapi into a customer-led product rich organization.
- You think that fast is better than slow, and know the difference between “move fast” and “set money on fire.”
- You enjoy going repeatedly from user pain -> crisp spec -> shipped product -> slightly wrong -> mods -> roughly right.
- You debate timing, not value, with unusually high competence and low ego.
- You speak fluent API and fluent Enterprise.
- You like hanging out regularly with Karl the Fog in our San Francisco office.
- Generational impact: Build human interface for every business.
- Ownership culture: 90% of company is previous founders.
- Kind team: The founders Jordan and Nikhil are Canadians.
- Tier-1 Investors: YC, KP seed, Bessemer series A.
- Real stake: We offer competitive salary and excellent equity ownership.
- Comprehensive health coverage: medical, dental, and vision plans.
- Team love: We love hanging out and doing quarterly offsites.
- Flexible time off: take what you need. Just be professional about it.
- More: catered meals and transportation, gym & coaching stipends!
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