Salesforce Administrator

Salesforce Administrator

Key Functions:

• Serve as a core member of the Salesforce Administrative Team, managing and improving two enterprise-level Salesforce orgs (U.S. and International).
• Design, build, and maintain Flow automations, validation rules, and other declarative solutions to support business processes.
• Manage and maintain object relationships, page layouts, and record types to align with complex business models.
• Provide tier-1 and tier-2 Salesforce support for users across regions, resolving issues quickly and ensuring minimal disruption.
• Oversee data quality through imports, deduplication, and validation, ensuring reliable reporting and analytics.
• Create and maintain reports, dashboards, and documentation for users and leadership.
• Collaborate with internal stakeholders to gather requirements and translate business needs into scalable Salesforce solutions.
• Partner with integration and development teams to support system integrations, AppExchange apps, and automation updates.
• Assist in onboarding, training, and enabling users across multiple regions and departments.

Qualifications:

Required:

• Salesforce Administrator (ADM-201) certification, preferred.
• 3 years of Salesforce administration experience supporting Sales Cloud (multi-org experience preferred).
• Proficiency with Flow Builder and record-triggered automation, with a focus on designing scalable, efficient, and maintainable solutions using modern Salesforce automation best practices.
• Excellent communication and problem-solving skills; ability to support and collaborate with international teams.
• Experience managing user accounts, permission sets, profiles, and data imports.

Preferred:

• Bachelor’s degree in Computer Science, Business, or related field — or equivalent experience.
• Strong understanding of Salesforce data architecture, including objects, relationships, and security model.
• Proficiency in Microsoft Excel for reporting and data analysis.
• Bilingual in English and Spanish a plus.