What are the responsibilities and job description for the Business Development Manager position at VANTAGE CREDIT UNION?
JOB FUNCTIONS
BUSINESS DEVELOPMENT & RELATIONSHIP MANAGEMENT
- Serve as the primary point of contact for business clients seeking deposit and lending solutions.
- Proactively identify and engage local businesses to promote deposit products, treasury services, merchant services and cross-sell business deposit accounts, debit cards, online banking, and lending services.
- Cross-sell and refer members / potential members to internal credit union business partners.
- Refer business owners to branch staff for account opening and onboarding support.
- Maintain a solid understanding of local economic factors impacting local businesses and provide feedback to lending leadership.
- Conduct outside sales calls and participate in community networking events to generate leads and deepen relationships.
LOAN ORIGINATION & DOCUMENTATION
- Collect and review business loan applications and supporting documentation.
- Coordinate with underwriting and credit teams to ensure timely and accurate loan assessments.
- Close and book loans, ensuring all documentation is complete and compliant.
- Monitor loan covenants and perform annual reviews as needed.
BRANCH SUPPORT & TRAINING
- Provide ongoing training to branch staff on business referral opportunities and services including account setup, documentation requirements, and product features.
- Function as a resource for branch staff on business documents, signing authority, check endorsements, and general procedures.
- Troubleshoot issues related to online banking, remote deposit capture, and ACH origination.
RISK & COMPLIANCE COORDINATION
- Collaborate with Risk Management to resolve fraud cases and ensure timely communication of compliance updates to branches.
- Ensure adherence to lending laws, internal policies, and regulatory guidelines.
SKILLS
- Relationship management and consultative selling
- Business financial analysis and credit evaluation
- Training and coaching branch staff
- Problem-solving and operational troubleshooting
- Compliance awareness and risk mitigation
EDUCATION/EXPERIENCE
- Bachelor’s degree in Business Administration, Finance, or related field preferred.
- 3-5 years of experience in business banking, commercial lending, or financial services.
- Strong interpersonal and communication skills with a customer-first mindset.
- Proven ability to meet sales targets and manage client relationships.
- Familiarity with loan documentation platforms and core banking systems.
- Knowledge of ACH origination and remote deposit capture is a plus.
PHYSICAL REQUIREMENTS
The position requires the following physical activities within varying environmental conditions:
- Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time.
- Occasional travel or moving from one office location to another or from one department to another at the headquarters building.
- Occasional lifting, moving, or adjusting objects up to 20 pounds.
- Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device.
- Work will be in a commercially reasonable temperature-controlled environment.
- Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.
Salary : $75,000 - $80,000